Bank Teller who continually maintains a positive attitude, works well in a team and always goes above and beyond all expectations. More than 4 years in the customer service industry providing excellent service to demanding clientele.
Providing account services and executing customer transactions, including deposits, withdrawals, money orders, cashier checks, foreign currency exchange, etc...
Answering all bank relation question and providing excellent customer service in person or over phone.
Introducing customers to bank related products which they are eligible for and referring customers to bankers for all other special requests.
Lobby leading which include but not limited to greeting all customers in the branch, assisting with account related questions as well as assisting customers with transactions that can be processed at E-ATM's.
Organizing and maintaining teller window area and lobby.
Sole custodian for two E-ATM's in branch which include settling cash and check deposits weekly as well as maintaining currency and servicing as needed.
Assisting customers in store or over phone, multi tasking with projects and customers, taking calls from either customers or different Kmart locations to locate specific items in store or online.
Working either alone or in a team to set new layouts in soft lines department and putting out all freight (new apparel) and completing all go-backs and straightening assigned area of store: all tasks had to be completed be end of shift.
Training new associates.
First contact for booking models and talent for conventions, trade shows and commercials.
Managing sale goals, meeting personal sale goals as well as reporting all sales to managing partner. In person or telephone sales; cross selling and up selling.
Managing company in many different aspects that include but not limited to: scheduling all appointments, coordinating and managing calendar and schedules, handling all phone and email correspondence's.
Directing all open call meetings; fast pace stressful environment as well as handling abrupt clientele.
Large cash handling daily and quantifying all cash and debit card transactions at end of day
Consulting with clients over phone, email or in person to schedule meetings and conference calls.
Meeting sale goals by selling photo packages, training classes as well as cross selling and up selling other products.
Transcending office needs, facilitate tasks to alleviate other staff members and booking agents.
Large cash handling daily and processing credit card payments.
Maintaining all company social media.
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