Bank Teller Resume Example
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities.
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
- Relationship building and management
- Customer relationship development
- Cash counting
- Cash Handling
- Inbound and Outbound Calling
- Administrative support
- Organization
- Relationship development
- Night and safe deposit procedures
- Transaction processing
- Product Sales
- Deposit and Withdrawal Management
- Complaint resolution
- Customer service
- Communications
Rehoboth Beach , DE10/2019 - Current
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Removed mutilated currency from circulation.
- Provided customer records on demand, including account statements and copies of checks.
- Counted and packaged currency and coins.
- Reconciled cash drawer and resolved discrepancies.
- Turned in excess cash to maintain drawer security.
- Logged cashier's checks and other transactions to maintain accuracy of account records.
- Assisted customers with compromised debit cards and issued new credentials.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Rochester , NH09/2014 - 07/2019
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Created memorable customer experiences by including special services such as head and neck massages during appointments.
- Recorded notes for future reference, including customer preferences and services delivered.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Processed payments by entering sales in register.
- Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Suggested treatments and styles to suit customers' appearance and desired look.
Warner Robins , GA07/2005 - 08/2007
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked prices for customers and processed items sold by scanning barcodes.
- Counted cash in register drawer at beginning and end of shift.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Educated customers on promotions to enhance sales.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Answered questions about store policies and concerns to support positive customer experiences.
- Used cash registers and POS systems to request and record customer orders and compute bills.
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Resume Overview
School Attended
- Lugoff-Elgin High School
Job Titles Held:
- Bank Teller
- Stylist
- Cashier
Degrees
- Cosmetology License
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