Bank Teller Resume Example

• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Promoted local entertainment and sporting events and offered details to assist patrons.
• Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
• Protected guest valuables with main safe or in individual boxes to maximize security.
• Updated customer accounts with add-on room charges, including minibar use and room service bills.
• Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
• Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
• Arranged accommodations and travel plans for visitors and presented updated itineraries.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
• Maintained transaction security by verifying payment cards against identification.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Greeted visitors, assessed needs and directed to appropriate personnel.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Sorted incoming mail and directed to correct personnel each day.

Care , Custody and Control

• Observe and pay attention to detail in order to recognize signs of discord, abnormal behavior.
• Communicate in writing.
• Supervise inmates/participants.
• React and remain calm and make sound decisions in emergency situations.
• Oral Communication
• Interpersonal Skills
• Writing
• Organizational Awareness
• Managing Human Resources
• Stress Tolerance
• Searched building and grounds, living quarters and work areas for contraband.
• Created and maintained arrest files on all inmates processed through jail.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Received and inspected mail, property and funds from visitors on behalf of designated inmates.
• Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
• Completed dorm sanitation and maintenance checks and reported results to management.
• Observed behavior of residents individually and in groups.
• Led disciplinary hearings and made recommendations for sentencing.
• Completed intake paperwork, fingerprints and searches.
• Supervised inmates clearing debris from roadways and drains.
• Booked new inmates into facility and processed inmates for release.
• Conducted routine and emergency head counts.
• Notified victims of upcoming inmate releases.
• Inspected work sites and crew trucks for contraband, cleanliness and safety.
• Arranged for medical and dental care of inmates.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
• Prepared, processed and maintained forms, reports, logs, records and activity journals.
• Tracked inmates through head counts, visitor logs and scheduled activities.
• Escorted inmates to and from cells, court, hospitals and medical appointments.
• Delivered inmates to work sites and returned safely by following protocols.
• Issued cleaning supplies, comfort items, laundry and all basic meals.
• Identified facility openings and designated inmates to housing units.meet and deal with people of differing backgrounds and behavioral patterns.

• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
• Warned offenders about rule infractions and violations and verbally evicted violators from premises.
• Authorized entrance papers and granted or denied entrance to building.
• Reported suspicious activities and persons to law enforcement.
• Provided top-notch protection for traveling public by conducting tests for explosives residue.
• Protectedfacility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
• Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
• Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
• Contacted law enforcement in case of unauthorized persons, documents and materials.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Secured personal and company goods against robbery, vandalism and illegal entry.
• Permitted entry with escort for approved persons into secure locations.
• Participated in staff meetings, special events and professional development activities.