LiveCareer-Resume

bank teller resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols.

Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assist customers set up new services, move funds and meet any banking need. Excellent verbal and written communication skills combined with open and upbeat nature.

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Skills
  • Cross-selling expertise
  • Check cashing
  • Security compliance
  • Customer service skills
  • Statement printing
  • Savings management
  • Accurate money handling
  • Debt and credit management
  • Currency and coin counter
  • Safe and vault operation
  • Cash dispenser operation
  • Excellent communication skills
  • Strong sense of banking ethics
  • Exceptional customer service
Experience
Bank Teller, 02/2020 - Current
Truist Financial Corporation Fort Pierce, FL,
  • Counted as much as $20,000 in daily funds with manual and machine-assisted methods.
  • Verified amounts and integrity of every check or funds transfer.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Served approximately 50 customers each shift, remaining composed and professional even in high-stress situations.
  • Explained bank services, financial products and applicable fees to customers.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by 100%.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Entered transactions into computer and issued customer receipts.
  • Reconciled cash and checks against computer records at end of shift.
Sales Associate, 09/2017 - 01/2020
Bed Bath & Beyond Flemington, NJ,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of 70 customers per day by responding to inquiries and locating products.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Prepared cash deposits up to $300 with zero discrepancies.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through system and coordinated product deliveries.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Educated customers on product and service offerings.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Finishing, 08/2002 - 02/2004
Rusken Packaging City, STATE,
  • Prepared, cut and installed over 100 boxes using boxcutters.
  • Examined buildings and project specifications to determine measurements and dimensions.
  • Removed tool marks and surface adhesives after installation to improve project quality.
  • Cleaned all construction areas to avoid hazards.
Education and Training
High School Diploma: , Expected in 05/2002
-
Vinemont High School - Vinemont, AL
GPA:
Status -

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Resume Overview

School Attended

  • Vinemont High School

Job Titles Held:

  • Bank Teller
  • Sales Associate
  • Finishing

Degrees

  • High School Diploma

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