Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Business Administrative and Management Skills 18 years management experience 25 years Customer service experience 15 years in computer processing 6 years as an Assistant Administrator/Coordinator Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep operations to standard and to set a positive example for team members Displays a "customer comes first" attitude by training and holding partners accountable for delivering legendary customer service Drives the implementation of company programs by developing action plans and directly motivating and instructing team to implement them to meet operational and organizational objectives Manages with integrity, honesty and knowledge that promote the culture, values and mission of the company
Core Qualifications
  • Time management
  • Professional and mature
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Schedule management
  • Cash handling
  • Exceptional customer service
  • Inventory management background
  • Strong sense of banking ethics
  • Practiced knowledge of bank security systems
  • Debt and credit management
  • Cash dispenser operation
  • Currency and coin counter
  • Safe and vault operation
  • Reliable
  • Excellent communication skills
  • Friendly
  • Energetic
  • Approachable
  • Flexible
  • Team player
  • Strong work ethic
  • Exceptional patient care and interaction
  • Excellent telephone etiquette
  • Drug distribution professional
  • Counting and pouring expertise
  • Inventory management
  • Active listening skills
  • Courteous demeanor
  • Energetic work attitude
  • Large cash/check deposits Markdown/promotional procedures
  • Inventory control familiarity
  • Telephone inquiries specialist
  • Customer service expert
  • Visual merchandising proficiency
  • Fashion knowledge
  • Opening/closing procedures
  • Staff development
  • Staff training
  • Supervision and training
  • Calm under pressure
  • Employee scheduling
  • Cash handling accuracy
  • Loss prevention
  • Banking and financial services background
  • Time management
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Perfect attendance record
  • Basic clerical knowledge
  • Approachable
  • Dedicated team player
  • Excellent time management
  • Barcode scanning
  • Reliable and dependable
  • Positive outlook
  • Cheerful and energetic
  • Team leadership
  • Shipping and receiving
  • Defect tracking
  • Multi-tasker
  • Customer-service focused
  • Adaptable
  • Packing and scanning orders
  • Positive reinforcement methods
  • Charting and recordkeeping
  • Daycare management Child abuse prevention
  • Schedule creation and maintenance
  • Understands developmental disorders
  • Active listener
  • Infant, toddler and preschool curriculum Basic clerical knowledge
  • Skilled in working with special needs children
  • Reliable and punctual
  • Cheerful and energetic
  • Dependable
  • Child management
  • Screens calls properly
  • Experience working special needs students
  • Effectively work with parents
  • Motivating students
  • Interactive teaching/learning
  • Classroom management
  • Effective listening
  • Creative lesson plan development
  • Behavior modification
  • Active listening skills
  • Positive atmosphere promotion
  • Shipping and receiving
  • Safety-oriented
  • Results-oriented
  • Multi-tasker
  • Customer-service focused
  • Vendor management
  • Strong communication skills
  • Safety Orientation training
  • Determined
Bank Teller, 11/2012 to 2015
First Midwest BankPalos Park, IL,

Maintained accurate stock records and schedules.Established new customer accounts including checking, savings, lines of credit and loans.Balanced daily cash deposits and bank vault inventory with a zero error rate.Assembled in-store marketing displays.Processed cash withdrawals.Adhered to Umpqua] security and audit procedures.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Examined checks for identification and endorsement.Entered member transaction data into the online banking software.Processed treasury, tax and loan payments.Supplied tellers with coin and currency as needed.Maintained confidentiality of bank records and client information.Directed specific questions to appropriate branch personnel.Delivered prompt, accurate and excellent customer service.

Pharmacy Clerk/Certified Pharmacy Tech, 07/2007 to 10/2010
Prada S.P.A., FL,
  • Maintained pharmacy drug stock by regularly checking for products that are low in inventory level or outdated maintained a clean and orderly environment in accordance with established policies and procedures Performed tasks of cleaning and placed prescription and OTC shelves in the appropriate manner Performed mixing and dispensing duties under the direct supervision of pharmacy technician and pharmacist Performed tasks of storing and disposing obsolete files according to the procedures Received inventory, stocked inventory and checked delivery for accuracy compared to invoice Handled tasks of processing customer transactions at register Filled and maintained hard copies of prescriptions provided assistance to pharmacy technicians and pharmacist as required Established and improved client communications, Maintained ongoing relationships served as representative and liaison.
Department Manager, 05/1995 to 01/2007
Wal-Mart, ,
  • staffed and created schedules Created financial plans and budgets Created promotional concepts Purchased and maintained inventory Trained new employees Responsible for loss prevention, inventory control, and merchandising Supervised a sales staff of 10 associates Developed new merchandising concepts and analyzed sales Promoted events, and wrote quarterly reports Lead the department and increased sales volume to active one of the top five departments for sales in the nation Promoted products and services generated leads and initiated sales Address customer inquiries, interpreted and delivered information, provided guidance, identified, investigated and negotiated conflicts Managed emotions and thrived under pressure Trained employees and coordinated all orientation sessions for new hires.
Coordinator/ Assistant Administrator, 05/1989 to 08/1995
Belmont SchoolCity, STATE,
  • track of students' educational progress and performance Assisted school administrator in running the school in an effective manner Monitored student fee dues and attendance Maintained databases relating to students and their academic progress Organized and controlled inventory of educational material, tools and kits assisted school administrator in conducting cultural events, sports and games Assisted teachers and staff in providing simulative learning experiences to students Communicated students' educational performance to their parents Initiated and implemented safety procedures in school premises Ensured compliance of school guidelines, principles, laws and rules Supervised, coached and counseled staff if 22 employees.
High School Diploma: , Expected in 1979
- , Oregon
EOSC Early childhood Education LaGrande, Oregon1984 - 1986 Work keys: , Expected in
- ,
academic, budgets, client, databases, delivery, financial, inventory, inventory control, loss prevention, merchandising, policies, progress, safety, sales, supervision, technician

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Job Titles Held:

  • Bank Teller
  • Pharmacy Clerk/Certified Pharmacy Tech
  • Department Manager
  • Coordinator/ Assistant Administrator


  • High School Diploma
  • EOSC Early childhood Education LaGrande, Oregon1984 - 1986 Work keys

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