Business Administrative and Management Skills 18 years management experience 25 years Customer service experience 15 years in computer processing 6 years as an Assistant Administrator/Coordinator Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep operations to standard and to set a positive example for team members Displays a "customer comes first" attitude by training and holding partners accountable for delivering legendary customer service Drives the implementation of company programs by developing action plans and directly motivating and instructing team to implement them to meet operational and organizational objectives Manages with integrity, honesty and knowledge that promote the culture, values and mission of the company
Core Qualifications
Time management
Professional and mature
Resourceful
Dedicated team player
Strong interpersonal skills
Schedule management
Cash handling
Exceptional customer service
Inventory management background
Strong sense of banking ethics
Practiced knowledge of bank security systems
Debt and credit management
Cash dispenser operation
Currency and coin counter
Safe and vault operation
Reliable
Excellent communication skills
Friendly
Energetic
Approachable
Flexible
Team player
Strong work ethic
Exceptional patient care and interaction
Excellent telephone etiquette
Drug distribution professional
Counting and pouring expertise
Inventory management
Active listening skills
Courteous demeanor
Energetic work attitude
Large cash/check deposits Markdown/promotional procedures
Inventory control familiarity
Telephone inquiries specialist
Customer service expert
Visual merchandising proficiency
Fashion knowledge
Opening/closing procedures
Staff development
Staff training
Supervision and training
Calm under pressure
Employee scheduling
Cash handling accuracy
Loss prevention
Banking and financial services background
Time management
Excellent multi-tasker
Strong communication skills
Flexible schedule
Perfect attendance record
Basic clerical knowledge
Approachable
Dedicated team player
Excellent time management
Barcode scanning
Reliable and dependable
Positive outlook
Cheerful and energetic
Team leadership
Shipping and receiving
Defect tracking
Multi-tasker
Customer-service focused
Adaptable
Packing and scanning orders
Positive reinforcement methods
Charting and recordkeeping
Daycare management Child abuse prevention
Schedule creation and maintenance
Understands developmental disorders
Active listener
Infant, toddler and preschool curriculum Basic clerical knowledge
Skilled in working with special needs children
Reliable and punctual
Cheerful and energetic
Dependable
Child management
Screens calls properly
Experience working special needs students
Effectively work with parents
Motivating students
Interactive teaching/learning
Classroom management
Effective listening
Creative lesson plan development
Behavior modification
Active listening skills
Positive atmosphere promotion
Shipping and receiving
Safety-oriented
Results-oriented
Multi-tasker
Customer-service focused
Vendor management
Strong communication skills
Safety Orientation training
Determined
Experience
Bank Teller, 11/2012 to 2015 First Midwest Bank – Palos Park, IL,
Maintained accurate stock records and schedules.Established new customer accounts including checking, savings, lines of credit and loans.Balanced daily cash deposits and bank vault inventory with a zero error rate.Assembled in-store marketing displays.Processed cash withdrawals.Adhered to Umpqua] security and audit procedures.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Examined checks for identification and endorsement.Entered member transaction data into the online banking software.Processed treasury, tax and loan payments.Supplied tellers with coin and currency as needed.Maintained confidentiality of bank records and client information.Directed specific questions to appropriate branch personnel.Delivered prompt, accurate and excellent customer service.
Maintained pharmacy drug stock by regularly checking for products that are low in inventory level or outdated maintained a clean and orderly environment in accordance with established policies and procedures Performed tasks of cleaning and placed prescription and OTC shelves in the appropriate manner Performed mixing and dispensing duties under the direct supervision of pharmacy technician and pharmacist Performed tasks of storing and disposing obsolete files according to the procedures Received inventory, stocked inventory and checked delivery for accuracy compared to invoice Handled tasks of processing customer transactions at register Filled and maintained hard copies of prescriptions provided assistance to pharmacy technicians and pharmacist as required Established and improved client communications, Maintained ongoing relationships served as representative and liaison.
Department Manager, 05/1995 to 01/2007 Wal-Mart – , ,
staffed and created schedules Created financial plans and budgets Created promotional concepts Purchased and maintained inventory Trained new employees Responsible for loss prevention, inventory control, and merchandising Supervised a sales staff of 10 associates Developed new merchandising concepts and analyzed sales Promoted events, and wrote quarterly reports Lead the department and increased sales volume to active one of the top five departments for sales in the nation Promoted products and services generated leads and initiated sales Address customer inquiries, interpreted and delivered information, provided guidance, identified, investigated and negotiated conflicts Managed emotions and thrived under pressure Trained employees and coordinated all orientation sessions for new hires.
Coordinator/ Assistant Administrator, 05/1989 to 08/1995 Belmont School – City, STATE,
track of students' educational progress and performance Assisted school administrator in running the school in an effective manner Monitored student fee dues and attendance Maintained databases relating to students and their academic progress Organized and controlled inventory of educational material, tools and kits assisted school administrator in conducting cultural events, sports and games Assisted teachers and staff in providing simulative learning experiences to students Communicated students' educational performance to their parents Initiated and implemented safety procedures in school premises Ensured compliance of school guidelines, principles, laws and rules Supervised, coached and counseled staff if 22 employees.
Education
High School Diploma: , Expected in 1979 - , Oregon GPA:
EOSC Early childhood Education LaGrande, Oregon1984 - 1986
Work keys: , Expected in - , GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Personalization
Strong Summary
Target Job
Resume Overview
School Attended
Job Titles Held:
Bank Teller
Pharmacy Clerk/Certified Pharmacy Tech
Department Manager
Coordinator/ Assistant Administrator
Degrees
High School Diploma
EOSC Early childhood Education LaGrande, Oregon1984 - 1986
Work keys
