I am a hard working bank teller and team leader that offers success in very competitive and consistently busy environments. Strategic thinking helps me excel in situations where there are precise directions. I am a motivated worker that has the initiative to persevere through a time of action. Teamwork, time management, organization, and multitasking will always be my strongest assets. I will always be committed to always doing my best and putting in one hundred percent effort and attitude.
Skills
Accurate money handling
Excellent communication skills
Exceptional customer service
Very organized
Positive attitude towards everything
Team leader
Follows step by step procedures
General accounting
Reporting and documentation
Balance sheets
Project planning
Process evaluations
Excel spreadsheets
Proofreading
Time management
Strong problem solver
Dedicated team player
Microsoft Office
Self-starter
Experience
08/2020 to Current
Bank TellerWashington Federal – Lake Oswego, OR,
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Verified amounts and integrity of every check or funds transfer.
Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Warmly welcomed customers and offered pleasant service during entire transaction.
Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
Assisted customers in bank operations, including accessing safe deposit boxes and ATM operations.
Increased knowledge of banking products and services by actively participating in friday meetings every week.
Processed customers' transactions hourly while demonstrating extreme attention to detail.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Assessed upcoming projects to forecast projected resource requirements.
Worked in operations department for a month on multiple excel and microsoft office projects
11/2020 to 05/2021
CoachFranciscan Hospital For Children – Brighton, MA,
Developed training and exercise programs to meet individual requirements and team play strategies.
Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
Developed professional relationships with club members.
Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
Coordinated scheduling and field and facility use with activities office.
Attended games and wrote related scouting reports on teams and prospective players.
Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
Established and followed through with penalties for breaches of sportsmanship standards.
01/2020 to 11/2020
Tanning ConsultantSun Tan City – City, STATE,
Scheduled client appointments over the phone and through email.
Maintained records of client feedback and specific needs to ensure personalized care.
Cleaned tanning beds and facilities.
Greeted clients, showed to tanning facilities and educated on usage.
Welcomed guests, provided answers to questions, and anticipated guests' service needs.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding different solutions to problems.
Learned organization skills and computer operating techniques to support office needs.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face and through phone conversations.
Worked closely with team members to develop solutions and meet deadlines.
03/2018 to 09/2020
Summer BabysitterHensley Family – City, STATE,
Minimized TV and mobile device time by engaging children with games and reading books.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Transported children safely to range of extracurricular activities, including swimming lessons, practices for sports and doctor appointments.
Assisted children in development of social, communication and problem-solving skills.
Discussed new developments, misbehavior and concerns with parents or guardians.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Enforced rules to teach manners and maintain safe environment.
Maintained organized and clean classroom and work areas.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Balanced schedules to provide optimal rest, play and educational periods.
Education and Training
Expected in 07/2022
BBA: Accounting Western Iowa Tech Community College - Sioux City, IA GPA:
Expected in 05/2019
High School Diploma: Hinton High School - Hinton, IA GPA:
Activities and Honors
Dean's List first semester and second semester at Briar Cliff University
Played softball and volleyball at Briar Cliff University freshman year
Honor roll all four years throughout high school
Played basketball, track, softball, and volleyball in high school
Team MVP award in volleyball and softball junior and senior year of high school
Team MVP award in basketball and track senior year of high school
Broke record in volleyball for top 3 most kills and digs in high school history
First team all conference in track, softball, and volleyball all four years in high school
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