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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a hard working bank teller and team leader that offers success in very competitive and consistently busy environments. Strategic thinking helps me excel in situations where there are precise directions. I am a motivated worker that has the initiative to persevere through a time of action. Teamwork, time management, organization, and multitasking will always be my strongest assets. I will always be committed to always doing my best and putting in one hundred percent effort and attitude.

Skills
  • Accurate money handling
  • Excellent communication skills
  • Exceptional customer service
  • Very organized
  • Positive attitude towards everything
  • Team leader
  • Follows step by step procedures
  • General accounting
  • Reporting and documentation
  • Balance sheets
  • Project planning
  • Process evaluations
  • Excel spreadsheets
  • Proofreading
  • Time management
  • Strong problem solver
  • Dedicated team player
  • Microsoft Office
  • Self-starter
Experience
08/2020 to Current
Bank Teller Washington Federal Lake Oswego, OR,
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Verified amounts and integrity of every check or funds transfer.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Warmly welcomed customers and offered pleasant service during entire transaction.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Assisted customers in bank operations, including accessing safe deposit boxes and ATM operations.
  • Increased knowledge of banking products and services by actively participating in friday meetings every week.
  • Processed customers' transactions hourly while demonstrating extreme attention to detail.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Worked in operations department for a month on multiple excel and microsoft office projects
11/2020 to 05/2021
Coach Franciscan Hospital For Children Brighton, MA,
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Developed professional relationships with club members.
  • Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Coordinated scheduling and field and facility use with activities office.
  • Attended games and wrote related scouting reports on teams and prospective players.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Established and followed through with penalties for breaches of sportsmanship standards.
01/2020 to 11/2020
Tanning Consultant Sun Tan City City, STATE,
  • Scheduled client appointments over the phone and through email.
  • Maintained records of client feedback and specific needs to ensure personalized care.
  • Cleaned tanning beds and facilities.
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding different solutions to problems.
  • Learned organization skills and computer operating techniques to support office needs.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face and through phone conversations.
  • Worked closely with team members to develop solutions and meet deadlines.
03/2018 to 09/2020
Summer Babysitter Hensley Family City, STATE,
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Transported children safely to range of extracurricular activities, including swimming lessons, practices for sports and doctor appointments.
  • Assisted children in development of social, communication and problem-solving skills.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Enforced rules to teach manners and maintain safe environment.
  • Maintained organized and clean classroom and work areas.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Balanced schedules to provide optimal rest, play and educational periods.
Education and Training
Expected in 07/2022
BBA: Accounting
Western Iowa Tech Community College - Sioux City, IA
GPA:
Expected in 05/2019
High School Diploma:
Hinton High School - Hinton, IA
GPA:
Activities and Honors
  • Dean's List first semester and second semester at Briar Cliff University
  • Played softball and volleyball at Briar Cliff University freshman year
  • Honor roll all four years throughout high school
  • Played basketball, track, softball, and volleyball in high school
  • Team MVP award in volleyball and softball junior and senior year of high school
  • Team MVP award in basketball and track senior year of high school
  • Broke record in volleyball for top 3 most kills and digs in high school history
  • First team all conference in track, softball, and volleyball all four years in high school

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Resume Overview

School Attended

  • Western Iowa Tech Community College
  • Hinton High School

Job Titles Held:

  • Bank Teller
  • Coach
  • Tanning Consultant
  • Summer Babysitter

Degrees

  • BBA
  • High School Diploma

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