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Bank Teller Resume Example

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BANK TELLER
Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Self-motivated business professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly business committed to reaching business goals.

Skills
  • Team leadership
  • Schedule management
  • Quick learner
  • Skilled problem solver
  • Team building expertise
  • Detail-oriented
  • Credit card processing
  • Goal-oriented
  • Cash handling and management
  • POS systems knowledge
  • Accurate money handling
  • Credit card transactions
  • Motivated team player
  • Positive and friendly
  • Excellent work ethic
  • Natural leader
  • Customer-oriented
  • Upselling techniques
  • MS Office Suite
  • Security compliance
  • Check cashing
  • Savings management
  • Cross-selling expertise
  • Customer service skills
  • Statement printing
  • Cash dispenser operation
  • Currency and coin counter
  • MS Office proficient
  • Exceptional customer service
  • International finance knowledge
  • Account coding specialist
  • Safe and vault operation
  • Excellent communication skills
  • Strong sense of banking ethics
  • Practiced knowledge of bank security systems
  • Flexible
  • Friendly
  • Approachable
  • Strong work ethic
  • Reliable
  • Energetic
  • Inventory management background
  • Sales expertise
Experience
02/2018 to Current
Food Delivery DriverDoor Dash － Duluth, GA
  • Recorded weekly hours and mileage for accurate payment.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Documented time of delivery to record completion of order.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Obtained signatures needed to complete and process all paperwork efficiently.
11/2018 to 01/2021
Bank TellerPeoples Bank and Trust － Buford, GA
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Responded and assisted customers with account inquiries and updates.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Prepared official checks for customer and internal bank needs.
  • Recommended bank products and services to current and prospective customers.
  • Explained bank services, financial products and applicable fees to customers.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Entered transactions into computer and issued customer receipts.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Reconciled cash and checks against computer records at end of shift.
  • Processed [Number] customer transactions hourly while demonstrating extreme attention to detail.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Counted as much as over 1 million in daily funds with manual and machine-assisted methods.
01/2018 to 12/2018
Shift ManagerMcDonald's － Braselton, Georgia
  • Answered customer questions regarding merchandise and pricing.
  • Learned, referenced and applied product knowledge information.
  • Received multiple positive reviews which acknowledged dedication to excellent customer service.
  • Greeted customers in a timely fashion, while quickly determining their needs.
07/2012 to 08/2018
Head Cashier/Assistant AccountantWalmart － Monroe, Georgia
  • Verified that all customers received receipts for their purchases.
  • Processed cash and credit payments rapidly and accurately.
  • Welcomed customers into the store and helped them locate items.
  • Monitored cash drawers in multiple checkout stations to ensure adequate including the checkout desk and displays.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Greeted customers promptly and responded to questions.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Built and maintained productive relationships with employees.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Counted and balanced cashier drawers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Managed cashier shifts and breaks.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Resolved issues with cash registers, card scanners and printers.
  • Prepared special orders for shipment.
07/2011 to 01/2018
ReceptionistQuality Home Care Inc － Duluth, Georgia
  • Provided all daily living tasks to enhance quality of life for elderly patients.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Assisted patients with daily functions.
  • Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Assigned employee areas, scheduled staff breaks and authorized overtime.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Established and maintained systems that safely met residents' needs.
  • Oversaw financial operations, producing invoices, processing payments and preparing deposits.
  • Strong leader for nursing personnel assigned to the unit/shift.
  • Identified process improvements in the day-to-day functioning of the department.
  • Developed and achieved financial and growth goals.
  • Extensive experience working in homes with disabled children and adults.
  • Took and recorded patients' temperature, pulse and blood pressure.
  • Helped residents with bathing, dressing, feeding, lifting and transferring.
  • Delivered in-home care to disabled children and adults.
  • Completed all daily living tasks to enhance the quality of life of elderly patients.
  • Ensured safety and well-being of patients.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted incoming mail and directed to correct personnel each day.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Scheduled and confirmed appointments.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Rendered information to callers and drafted office emails.
Education and Training
2003
High School DiplomaMetropolitan Corp Academy － Brooklyn, New York
albany state university
Enrolled in college to take medical classes. 4 year college and became a Certified medical assistant as well as a CNA. Graduated year of 2007 with certification also 3.2 GPA
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Resume Overview

Companies Worked For:

  • Door Dash
  • Peoples Bank and Trust
  • McDonald's
  • Walmart
  • Quality Home Care Inc

School Attended

  • Metropolitan Corp Academy

Job Titles Held:

  • Food Delivery Driver
  • Bank Teller
  • Shift Manager
  • Head Cashier/Assistant Accountant
  • Receptionist

Degrees

  • High School Diploma

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