Extensive training in Restaurant Operations with Supervisor and Managerial Experience. Wine Purchasing, Inventory, Marketing, Sales, and Events Coordinating. Great with computers and proficient in many programs including; Microsoft Windows, Outlook, Microsoft Word Processor, Adobe Photoshop and Illustrator, Microsoft Excel. Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assist customers set up new services, move funds and meet any banking need. Excellent verbal and written communication skills combined with open and upbeat nature.
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- Direct clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
- Meet incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Coordinate daily and weekly schedules and monthly calendar obligations.
- Oversee office inventory by restocking supplies and making purchase orders.
- Answer and direct incoming calls using multi-line telephone system.
- Maintain reception area clean and neat to provide visitors with a positive impression of the company.
- Greeted guests in a pleasant and courteous manner.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Conducted daily pre-shift to ensure organizational efficiency.
- Researched market trends in local competing restaurants to determine reasonable menu prices.
- Participated in Revel Systems POS training and performed routine software updates.
- Determined recurring business needs and maintained necessary inventory levels.
- Established training programs.
- Prepared and submitted nightly bank deposits.
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