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Bank Clerk Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Associate in Arts, from Miami Dade College. Bachelor's degree in Economics from Florida International University. Worked in customer service field during college. Punctual, responsible, patient, caring, and quick to learner. Dedicated to the achievement and growing professionally and personally. Experience in team work as well as individual assigned tasks. Multi-task efficient, able to handle multicultural clientèle, detail oriented and strong support to any team.

Highlights
  • Exceptional customer service
  • MS Office proficient
  • Trilingual in Spanish, English and Italian
  • Strong sense of banking ethics
  • Strong work ethic
  • International finance knowledge
  • Reliable
  • Excellent communication skills
  • Team player
  • Organized
Education
Florida International University Miami, FL Expected in 2014 Bachelor of Arts (B.A : Business/Managerial Economics - GPA :

Minor in Entrepreneurship

Member of Investment Club

Member of the Venezuelan Student Alliance

Coursework in Accounting

Universitat Autònoma de Barcelona Barcelona, Catalunya Expected in 2012 Select One : Economics - GPA :
Miami Dade College Miami, FL Expected in 2012 Associate of Arts (A.A : Business Administration and Management - GPA :

Certificate in Business Administration

Emphasis in Accounting

, Expected in Economics Microcomputers Intermediate Macroeconomics Intro To Economic Development Stocks Management Principles Of Marketing Principles Of Business Business Calculus Business Statistics Microeconomics Macroeconomics Principles Of Banking Principles Of Entrepreneurship Financial Accounting Managerial Accounting Doing Business In Emerging Markets International Economics International Finance Strategic Behavior in Business and Economics Italian : - GPA :
Accomplishments

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Ranked as a top performer, averaging 80 percent above sales quota each month.

    Sales

    • Consistently generated additional revenue through skilled sales techniques.

    Customer Interface

    • Greeted customers upon entrance and handled all cash and credit transactions.
    • Assisted customers over the phone regarding store operations, product, promotions and orders.

    Education

    • Collaborated with department and faculty members to design a year-round standard-based curriculum.
Experience
Sioux City Community School District - Bank Clerk
Sioux City, IA, 2012 -
  • Processed sales referrals and promoted bank services and products, resulting in [<number>]% branch sales increase.
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Maintained confidentiality of bank records and client information.
  • Received regional branch recognition award for outstanding customer service.
  • Delivered prompt, accurate and excellent customer service.
Labcorp - Substitute Teacher
Scottsdale, AZ, 2013 - 04/2013
  • Teaching English as a second language to children from 3 years old and older.
  • Taught lessons encompassing a range of skill-building activities for speaking, writing, reading and listening.
  • Engaged in cultural immersion programs with students to further augment global understanding.
  • Employed kinesthetic, visual and auditory approaches to make lessons interesting and interactive.
Sbarro - Manager
City, STATE, 2010 - 05/2011
  • Taking responsibility for the business performance of the restaurant.
  • Analyzing and planning restaurant sales levels and profitability.
  • Organizing marketing activities, such as promotional events and discount schemes.
  • Preparing reports at the end of the shift/week, including staff control, food control and sales.
  • Creating and executing plans for department sales, profit and staff development.
  • Setting budgets and/or agreeing them with senior management.
  • Planning and coordinating menus.
  • Coordinating the entire operation of the restaurant during scheduled shifts.
  • Managing staff and providing them with feedback.
  • Responding to customer complaints.
  • Ensuring that all employees adhere to the company's uniform standards.
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    Resume Overview

    School Attended
    • Florida International University
    • Universitat Autònoma de Barcelona
    • Miami Dade College
    Job Titles Held:
    • Bank Clerk
    • Substitute Teacher
    • Manager
    Degrees
    • Bachelor of Arts (B.A
    • Select One
    • Associate of Arts (A.A
    • Economics Microcomputers Intermediate Macroeconomics Intro To Economic Development Stocks Management Principles Of Marketing Principles Of Business Business Calculus Business Statistics Microeconomics Macroeconomics Principles Of Banking Principles Of Entrepreneurship Financial Accounting Managerial Accounting Doing Business In Emerging Markets International Economics International Finance Strategic Behavior in Business and Economics Italian