Bail Agent/ Office Assistant Resume Example
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BAIL AGENT/ OFFICE ASSISTANT
Professional Summary
Highly motivated team player with strong communication and active listening skills.
Skills
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Work History
Bail Agent/ Office Assistant, 02/2016
to 09/2016
Company Name – City, State
Company Name – City, State
- Helped distribute employee notices and mail around the office.
- Screened all visitors and directed them to the correct employee or office
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Handled incoming and outgoing correspondence, including mail, email and faxes.
- Processed and filed all credit & cash payments from clients
Retail Sales Associate, 11/2015
to 07/2016
Company Name – City, State
Company Name – City, State
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Trained new cashiers on procedures, customer service and sales techniques.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Operated a POS systemAsked open-ended questions to assess customer needs.Organized racks and shelves to maintain the visual appeal of the store.
Technology Team Leader, 05/2015
to 09/2015
Company Name – City, State
Company Name – City, State
- Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
- Reviewed files, records and other documents to obtain information and respond to requests.
- Supervised a team of 10 associates.
- Reviewed daily and weekly sales to help create new goals for the following weeks.
- Assigned projects and tasks to associates on a daily basis.
- Held weekly meetings with associates to discuss sales trends and upcoming events.
Member Service Supervisor Team Leader, 04/2014
to 05/2015
Company Name – City, State
Company Name – City, State
- Supervised a team of 42 associates ranging from supervisors, cashiers, customer service associates and cart associates
- Reviewed previous week and month sales trends and created plans to exceed previous sales and create new goals.
- Held monthly and weekly meetings for each department to discuss any concerns from associates and create goals for the upcoming month.
- Assigned tasks to each associate that was unique to their particular skills.
- Maintained a clean, fast, friendly environment.
- Assisted customers on a day to day basis providing a friendly and helpful environment.
Membership Champion, 02/2013
to 04/2014
Company Name – City, State
Company Name – City, State
- Trained cashier and customer service associates on selling our premier membership.
- Tracked sales trends through the month to ensure we maintained a 35% upgrade rate.
- Created goals for each associate based on the previous weeks sales.
Membership Associate, 08/2012
to 02/2013
Company Name – City, State
Company Name – City, State
- Processed returns and exchanges on POS systems.
- Assisted customers in a fast and friendly environment.
- Maintained a 25% upgrade rate for our premier membership.
- Maintained a clean, fast, friendly environment.
Cashier, 05/2012
to 08/2012
Company Name – City, State
Company Name – City, State
- Processed customers purchases in a fast and friendly manner.
- Assisted customers in any request or concern.
- Maintained a 20% upgrade rate.
Education
High School Diploma: 2010
River Ridge High School - City, State
River Ridge High School - City, State
Certifications
- T.A.P.B.A Certification
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Resume Strength
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- Length
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- Strong summary
- Clear contact info
- Typos
Resume Overview
School Attended
- River Ridge High School
Job Titles Held:
- Bail Agent/ Office Assistant
- Retail Sales Associate
- Technology Team Leader
- Member Service Supervisor Team Leader
- Membership Champion
- Membership Associate
- Cashier
Degrees
- High School Diploma : 2010
