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Bail Agent/ Office Assistant Resume Example

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BAIL AGENT/ OFFICE ASSISTANT
Professional Summary
Highly motivated team player with strong communication and active listening skills.
Skills
  • Top-rated sales performance
  • Event management
  • Strategic event planning
  • Able to bend, squat and reach
  • Fast learner
  • Highly reliable
  • Customer-oriented
  • Active listening skills
  • POS systems knowledge
  • Skilled problem solver
  • Highly motivated
  • Natural leader
Work History
Bail Agent/ Office Assistant, 02/2016 to 09/2016
Grumpy's Bail Bonds – Franklin, TN
  • Helped distribute employee notices and mail around the office.
  • Screened all visitors and directed them to the correct employee or office
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Processed and filed all credit & cash payments from clients
Retail Sales Associate, 11/2015 to 07/2016
Bubba Gump Shrimp Company – Orlando, FL
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Operated a POS systemAsked open-ended questions to assess customer needs.Organized racks and shelves to maintain the visual appeal of the store.
Technology Team Leader, 05/2015 to 09/2015
Sam's Club – Orlando, FL
  • Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
  • Reviewed files, records and other documents to obtain information and respond to requests.
  • Supervised a team of 10 associates.
  • Reviewed daily and weekly sales to help create new goals for the following weeks.
  • Assigned projects and tasks to associates on a daily basis.
  • Held weekly meetings with associates to discuss sales trends and upcoming events.
Member Service Supervisor Team Leader, 04/2014 to 05/2015
Sam's Club – Lakeland, FL
  • Supervised a team of 42 associates ranging from supervisors, cashiers, customer service associates and cart associates
  • Reviewed previous week and month sales trends and created plans to exceed previous sales and create new goals.
  • Held monthly and weekly meetings for each department to discuss any concerns from associates and create goals for the upcoming month.
  • Assigned tasks to each associate that was unique to their particular skills.
  • Maintained a clean, fast, friendly environment.
  • Assisted customers on a day to day basis providing a friendly and helpful environment. 
Membership Champion, 02/2013 to 04/2014
Sam's Club – New Port Richey, FL
  • Trained cashier and customer service associates on selling our premier membership.
  • Tracked sales trends through the month to ensure we maintained a 35% upgrade rate.
  • Created goals for each associate based on the previous weeks sales.
Membership Associate, 08/2012 to 02/2013
Sam's Club – New Port Richey, FL
  • Processed returns and exchanges on POS systems.
  • Assisted customers in a fast and friendly environment.
  • Maintained a 25% upgrade rate for our premier membership.
  • Maintained a clean, fast, friendly environment.
Cashier, 05/2012 to 08/2012
Sam's Club – New Port Richey, FL
  • Processed customers purchases in a fast and friendly manner.
  • Assisted customers in any request or concern.
  • Maintained a 20% upgrade rate.
Education
High School Diploma: 2010
River Ridge High School - New Port RIchey, Fl
Certifications
  • T.A.P.B.A Certification
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Resume Overview

Companies Worked For:

  • Grumpy's Bail Bonds
  • Bubba Gump Shrimp Company
  • Sam's Club

School Attended

  • River Ridge High School

Job Titles Held:

  • Bail Agent/ Office Assistant
  • Retail Sales Associate
  • Technology Team Leader
  • Member Service Supervisor Team Leader
  • Membership Champion
  • Membership Associate
  • Cashier

Degrees

  • High School Diploma : 2010

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