Backside Office Assistant Resume Example
Love this resume?Build Your Own Now
BACKSIDE OFFICE ASSISTANT
Professional Summary
Skills
Work History
Backside Office Assistant03/2015 to 03/2018
Nuvance Health, New Milford , CT
Nuvance Health, New Milford , CT
- Drove operational improvements which resulted in savings and improved profit margins
- Maintained excellent attendance record, consistently arriving to work on time
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Resolved [Type] problems, improved operations and provided exceptional client support
- Increased customer satisfaction by resolving [Product or Service] issues
Front Desk Receptionist03/2016 to 02/2017
Cal Expk Inn And Suite, City , STATE
Cal Expk Inn And Suite, City , STATE
- Politely welcomed arriving guests, providing room keys and information on amenities and policies
- Updated customer accounts with add-on room charges, including minibar use and room service bills
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Swiftly responded to room requests and other inquiries made via establishment website, email or phone
- Confirmed relevant guest information and payment methods to prevent fraud
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Monitored office supplies by checking inventory on [Timeframe] basis and placed orders whenever stock appeared low
- Entered customer data using [Type] software and updated information whenever patrons changed rooms
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
- Supervised [Number] administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention
- Prepared weekly employee work schedules for [Number] team members ensuring all shifts received adequate coverage
- Resolved customer issues quickly and notified [Job Title] immediately when problems escalated
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout
- Maintained financial accuracy by collecting deposits, fees and payments
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment
- Arranged accommodations and travel plans for visitors and presented updated itineraries
- Collected, sorted and distributed mail and prepared mail, messages and courier deliveries for busy [Number]-person [Type] business
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including [Type] and [Type] to promote quick remediation
- Used [Software] to process reservations, check-ins and check-outs
Sandwich barista01/2014 to 12/2014
Subway, City , STATE
Subway, City , STATE
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Organized work areas to foster efficiency and model exceptional kitchen etiquette
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
- Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
- Arranged food items on serving trays and placed in take-out packaging to produce orders for customers
- Communicated menu item information and offered suggestions to promote featured products
- Provided product information and menu item explanation in consideration of dietary restrictions
- Cleaned food preparation areas, tools and equipment
- Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods
- Performed shift change tasks each day to keep store efficient and neat
- Executed sandwich artistry duties with very low occurrence of errors
- Maintained clean, sanitized and well-organized food preparation zones
- Operated manual and electric appliances to peel, slice and trim food
- Processed payments and counted change to complete transactions
- Protected customers by washing and sanitizing dishes, glassware and silverware after each use
- Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas
- Trained team members to prepare sandwiches and other items according to instructions
- Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments
Education
Associate of General Studies: : Animal science , 01/2011
Sacramento ciry collage - City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Measurable results
- Strong summary
- Clear contact info
- Typos
Resume Overview
School Attended
- Sacramento ciry collage
Job Titles Held:
- Backside Office Assistant
- Front Desk Receptionist
- Sandwich barista
Degrees
- Associate of General Studies : Animal science , 01/2011
Similar Resumes
