SEARCH

Backside Office Assistant Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
BACKSIDE OFFICE ASSISTANT
Professional Summary
Skills
Work History
Backside Office Assistant03/2015 to 03/2018
Company Name, City, State
  • Drove operational improvements which resulted in savings and improved profit margins
  • Maintained excellent attendance record, consistently arriving to work on time
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Resolved [Type] problems, improved operations and provided exceptional client support
  • Increased customer satisfaction by resolving [Product or Service] issues
Front Desk Receptionist03/2016 to 02/2017
Company Name, City, State
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies
  • Updated customer accounts with add-on room charges, including minibar use and room service bills
  • Promptly answered multi-line phone system and greeted callers enthusiastically
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone
  • Confirmed relevant guest information and payment methods to prevent fraud
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Welcomed each new arrival pleasantly and confirmed reservations and identification
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
  • Monitored office supplies by checking inventory on [Timeframe] basis and placed orders whenever stock appeared low
  • Entered customer data using [Type] software and updated information whenever patrons changed rooms
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
  • Supervised [Number] administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention
  • Prepared weekly employee work schedules for [Number] team members ensuring all shifts received adequate coverage
  • Resolved customer issues quickly and notified [Job Title] immediately when problems escalated
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout
  • Maintained financial accuracy by collecting deposits, fees and payments
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment
  • Arranged accommodations and travel plans for visitors and presented updated itineraries
  • Collected, sorted and distributed mail and prepared mail, messages and courier deliveries for busy [Number]-person [Type] business
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including [Type] and [Type] to promote quick remediation
  • Used [Software] to process reservations, check-ins and check-outs
Sandwich barista01/2014 to 12/2014
Company Name, City, State
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers
  • Communicated menu item information and offered suggestions to promote featured products
  • Provided product information and menu item explanation in consideration of dietary restrictions
  • Cleaned food preparation areas, tools and equipment
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods
  • Performed shift change tasks each day to keep store efficient and neat
  • Executed sandwich artistry duties with very low occurrence of errors
  • Maintained clean, sanitized and well-organized food preparation zones
  • Operated manual and electric appliances to peel, slice and trim food
  • Processed payments and counted change to complete transactions
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use
  • Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas
  • Trained team members to prepare sandwiches and other items according to instructions
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments
Education
Associate of General Studies: : Animal science , 01/2011
Sacramento ciry collage - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Sacramento ciry collage

Job Titles Held:

  • Backside Office Assistant
  • Front Desk Receptionist
  • Sandwich barista

Degrees

  • Associate of General Studies : Animal science , 01/2011

Similar Resumes

View All
Office-Assistant-/Accounting-Assistant-resume-sample

Office Assistant /Accounting Assistant

Summit, Mississippi