Backroom Associate Resume Example
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BACKROOM ASSOCIATE
Summary
Experienced Backroom Associate with extensive background in both grocery and retail warehouses. Strong knowledge in receiving and processing freight and merchandise. Skill set branches out as far as training and maintaining a team. Top-notch problem-solver and communicator with a responsible nature. Desiring new position with room for advancement.
Skills
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Experience
10/2019 - Current
The Tjx Companies, Inc. － Gilbert , AZBackroom Associate
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Kept stockroom clean and neat for maximum productivity.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Communicated effectively with members of public in often crowded and noisy environments.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Replenished inventory with focus on addressing customer needs.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Helped customers load bulky and heavy items into vehicles after purchase.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
02/2019 - 09/2019
Hilton Grand Vacations － Branson , MOHBA Clerk
- Reviewed current planograms and end cap placements to properly merchandise items.
- Updated signage to reflect current prices and help promote target merchandise.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Used inventory software system to locate merchandise in inventory for shelf restocking.
- Helped customers complete purchases, including processing payments and bagging items.
- Supported office clerical functions using word processing and other software, email and office machines.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
- Used well-developed skill set, including communication to improve relationships with others.
- Secured products when transporting to different areas of store to prevent merchandise damage.
- Assisted team members with special projects by coordinating records and resources to meet expected requirements.
- Observed all deadlines, enabling timely completion of tasks.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
09/2018 - 02/2019
Ross Dress For Less － City , STATESales Associate
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Negotiated and closed deals with minimal oversight.
- Sold various products by explaining unique features and educating customers on proper application.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Used cash register system to ring up customer purchases, process payments and issue receipts.
Education and Training
06/2018
Powhatan High SchoolCity, StateHigh School Diploma
Additional Information
Outside of work skills:
- Copywriting
- Editing
- Proofreading
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Resume Strength
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- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Powhatan High School
Job Titles Held:
- Backroom Associate
- HBA Clerk
- Sales Associate
Degrees
- High School Diploma
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