Backroom Associate Resume Example
Reliable Backroom and sales associate experienced in managing inventory, storage areas and records with an organized approach and good multitasking abilities. Safety- and quality-driven with a solid record of exceeding performance objectives, satisfying customers and minimizing shrinkage from theft, defects or obsolescence.
Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
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Kalispell , MTThe Tjx Companies, Inc./Mar 2020 to Current
• Unpacked and stored deliveries quickly to maintain an efficient work environment.
• Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
• Collaborated well with team members to carry out daily assignments and achieve team targets.
• Met targets consistently by working hard and with strong attention to detail.
• Taught new employees important procedures such as how to unload the truck and where to place the freight/goods.
• Satisfied customers every day with fast, friendly, and knowledgeable support for their needs.
• Inspected items to identify problems and worked with supervisors or vendors to correct issues.
• Unload the truck efficiently with fellow associate to meet targeted completion
time.
• Bring goods to the sales floor to distribute, in order for customers to purchase items.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Kept stockroom clean and neat for maximum productivity.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Used store scanner to accurately label and mark over packages daily, diligently examining labels and packages for defects or inaccurate labels.
- Communicated effectively with members of public in often crowded and noisy environments.
- Bent, lifted, opened, and moved store products weighing up to forty pounds.
New Port Richey , FLMarsden South/Sep 2017 to Current
- Neatly hung or folded items and bagged for customers.
- Closely inspected clothes, rugs, curtains and other items to find spots or damage before cleaning.
- Printed customer bills and processed payments using cash register.
- Attached tags to identify customer items.
- Retrieved and delivered laundry from customer locations.
- Greeted customers, collected items and recorded contact information.
- Notified building managers about needed repairs.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Thoroughly cleaned to maintain organized and welcoming environment.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Wiped down various surfaces, including Computers and clothes labeling area, using approved cleaning products to prevent growth of bacteria and viruses.
- Swept and mopped floors with proper signage to prevent customer injury.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Supported special national events by setting up, arranging and removing decorations, furniture and supplies.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
• Maintained and updated files and records to support efficient Dry-cleaning operations - Managed communications between team members, customers and vendors to keep operations efficient and successful.
- Satisfied customers every day with fast, friendly, and knowledgeable support for their cleaning needs.
- Received and routed incoming mail, packages, and deliveries.
- Satisfied customers by delivering speedy and expert service for all Dry cleaning and tailoring needs.
- Prepared reports highlighting important information such as deliveries and Daily targets that are met.
- Met targets consistently by working hard and with strong attention to detail.
- Helped resolve problems such as dry cleaning errors and customer theft by carefully collecting information and developing knowledgeable solutions.
- Consulted with customers to understand desires and suggest best products to meet needs.
- Guided visitors to staff members and business locations with warm, personable approach.
- Worked with managers to address problems such as store maintenance , customer dissatisfaction, delivery errors ,payment issues and customer.
- Gained expert knowledge of Dry-cleaning operations, market conditions, and trends.
- Collaborated well with team members to carry out daily assignments and achieve team targets.
- Took payment from instore pick up and delivery customers.
Collected Laundry from delivery coworker and also customers.
Process laundry and separated them by placing them in the designated bins.
Kent , OHThe Tjx Companies, Inc./Jul 2016 to Jun 2017
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Recommended merchandise to customers based on needs and preferences.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Gained expert knowledge of Retail operations, market conditions, and trends.
- Consulted with customers to understand desires and suggest best products to meet needs.
- Collaborated well with team members to carry out daily assignments and achieve team targets.
- Kept inventory levels optimized and supplies organized for forecasted demands.
- Protected business from unnecessary liability by carefully following security and safety standards.
- Met targets consistently by working hard and with strong attention to detail.
- Guided visitors to staff members and business locations with warm, personable approach.
- Worked with managers to address problems such as employee and customers dissatisfaction.
- Helped managers improve area operations by sharing customer feedback and contributing new ideas.
- Taught new employees important procedures such as un-boxing products and placing products on designated racks.
- Collecting deliveries from the delivery person.
- Processing delivery items or items from the inventory.
- Placing processed items on clothing racks or designated areas in the backroom to be later placed on the sales floor.
- Determined team targets and implemented plans to achieve goals at individual and group level.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Took charge of the fitting room in order to provide fast and friendly service for customers and to swiftly direct the customer flow in the store.
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Resume Overview
School Attended
- Guilford College
Job Titles Held:
- Backroom Associate
- Dry Cleaner
Degrees
- GED
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