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back office medical assistant functional medicine resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Skills
  • Monitoring patient progress
  • EMR / EHR
  • Phlebotomy
  • Medical billing and coding
  • Emergency procedures understanding
  • Assisting with physical exams.
  • CPR certified
  • Patient Assessments
  • Emergency room procedures
Professional Summary

Experienced Practice Administrator offering over 25 years of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature. Experience in policy development and staff management. Experience in policy development and staff management productivity.

Work History
Back Office Medical Assistant /Functional Medicine, 07/2020 to 09/2020
Myhr PartnerMount Bethel, PA,
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Documented vital signs (blood pressure, body temperature, pulse, respiratory rate, oxygen saturation, height, weight, pain levels, smoking status) and health history for patients.
  • Obtained all prescribed laboratory testing.
  • Assisted physicians in follow-through of care.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Measured patient spirometry.
  • Participated in Continuous Quality Improvement (CQI) activities.
  • Documented patient information in EMR, Review of Systems, and Meaningful Use.
  • Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
  • Assisting patients and physicians conducting Tele-med visits
  • Implementing Pandemic COVID-19 clinic and patients protocols.
Silver State Neurology, 09/2014 to 07/2019
HcaPensacola, FL,
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Training Medical assistants for clinic and patient's workflow.
  • Covering for medical assistants as needed, rooming patients, taking vital signs, performing urine toxicology tests, EKG's, patient education, injections, assisting with lumbar puncture procedures, electromyography (EMG/NCV) , electroencephalograms (EMG)
  • Maintained office services by organizing office operations / procedures; controlling correspondence, designing filing systems, monitoring job duties.
  • Maintained office policies by establishing standards procedures; measuring results against standard, and making necessary adjustments.
  • Kept, renewed licenses such as; malpractice certificates, business licenses, state and federal licensing. Renewed work comp, building casualty plus equipment insurance.
  • Negotiated insurance contracts, mediated.
  • Produced monthly financial reports like income statements, balance sheets, cash flow statements for presentation to board of directors.
  • Recruited, hired, trained all staff, providing direct supervision, ongoing staff development, continuing education to employees.
  • Organized and facilitated the clinical, testing department head meetings weekly.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Office Administrator, 12/2005 to 09/2014
Simon Farrow, MDCity, STATE,
  • Training Medical assistants for clinic and patient's workflow.
  • Covering for medical assistants as needed, rooming patients, taking vital signs, performing urine toxicology tests, EKG's, patient education, injections, assisting with lumbar puncture procedures, electromyography (EMG/NCV) , electroencephalograms (EMG)
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Assisted in training temporary employees for special projects, ensuring readiness, service quality and efficiency.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Quick Books maintenance, preparing information for bookkeeper.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Medical Assistant Supervisor, 02/1998 to 08/2003
Allergy And Asthma AssociatesCity, STATE,
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Documented vital signs and health history for 20-25 patients every session.
  • Rooming patients, taking vital signs, performing pulmonary function tests, Allergy tests, patient education, injections.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained patient's medical history, including medication information, symptoms and allergies.
  • Educated patients by providing medication education, clarifying physicians' orders, answering questions thoroughly.
  • Mixing allergens serums for allergy tests.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Measured patient pulse oximetry.
  • Prepared and administered medications via nebulizer treatment to alleviate patient symptoms.
  • Identified test discrepancies.
  • Obtained all prescribed laboratory testing.
  • Prepared sputum lab specimens for diagnostic evaluation.
Education
High School Diploma: , Expected in to Hollywood High School - Los Angeles, CA,
GPA:
Associate of Arts: Medical Assistant, Expected in to Educational Dynamics Institute - Las Vegas, NV,
GPA:
Associate of Science: Public Health Informatics in Healthcare, Expected in to College of Southern Nevada - Las Vegas, NV
GPA:
Affiliations
  • Medical Group Management Association
  • American Academy of Neurology

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Resume Overview

School Attended

  • Hollywood High School
  • Educational Dynamics Institute
  • College of Southern Nevada

Job Titles Held:

  • Back Office Medical Assistant /Functional Medicine
  • Silver State Neurology
  • Office Administrator
  • Medical Assistant Supervisor

Degrees

  • High School Diploma
  • Associate of Arts
  • Associate of Science

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