(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

I have worked as a Medical Assistant/Outreach Coordinator/Case Manager with 17 years experience. Areas of expertise include all Front and Back Office Medical Assistant Duties. Experience as an Outreach Coordinator in the mental health population. Experience working inpatient and outpatient hospital settings as well as in the community and in clinics . Assisting in crisis situations and case management to follow up after inpatient stays to ease in transition back into the community. Highly ambitious Patient Advocate, with many years of experience in all aspects of the medical and mental health fields. Gastroenterology/ Endoscopy and Surgical experience, as well as Family Medicine. Experienced and proficient using and maintaining patient records electronically. Understands and improves the coordination of patient care. Highly motivated and committed to the medical field with a proven history of superior performance at individual, team and organizational levels. Strong ability to multi-task and prioritize workloads with little or no supervision. Detail oriented. Looking to bring a medical background and teambuilding skills to an organization I can grow with. Detail-oriented and knowledgeable Medical Professional skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conscientious Healthcare professional offering over 17 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Excellent knowledge of HIPPA regulations and protocols. Positive and upbeat with excellent communication skills hoping to obtain a leadership position where my skills will be able to shine and better the organization in which I represent.

  • Patient-focused care
  • HIPAA compliance
  • Phlebotomy
  • Electronic health records
  • CPR/First Aid certified
  • Dementia and Alzheimer's knowledge
  • Mental Heath Awareness and an Advocate for the population
  • Monitoring patient progress
  • Efficient and reliable team player

Detail Orientated

Extremely Organized

Ability To Multi-task


Coordination of Care

Electronic Medical Records

Endoscopy Technician Skills

Fast Learner and Dependable

Honest and Compassionate

Ashford University San Diego, CA Expected in 2023 : Bachelor's in Psychology - GPA :
Grossmont Health Occupations Center Santee, CA, Expected in 2006 : Certified Nursing Assistant/ Home Health Aide - GPA :
Valley Career College El Cajon, CA, Expected in 2004 : Medical Assisting - GPA :
Grossmont High School La Mesa, CA Expected in 2002 High School Diploma : - GPA :
Work History
Tri-City Medical Center - Back Office Medical Assistant
Oceanside, CA, 09/2020 - Current

Work for a busy clinic that serves an expansive population of patients Direct patients to exam rooms, fielded questions and prepared for physician examinations. Perform Vitals. Assist with routine checks and diagnostic testing by collecting and processing specimens. Triage patients in-person and via telephone to help optimize clinical resources. Order prescription refills on behalf of existing office patients. Place laboratory tests and scan results in EMR for provider review and alert for critical results. Cross-trained in front-office procedures to back up reception staff when needed. Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. Order all labs and imaging for provider. Great knowledge in the medical field. Teach patients about medications, procedures and care plan instructions. Obtain surgical clearances. Perform clerical duties, such as word processing, data entry, answering phones and filing.

Upper Chesapeake Health - Medical Assistant
Forest Hill, MD, 05/2019 - 09/2020
  • Implemented care and efficiency improvements to support and enhance office operations. Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy. Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment. Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions. Updated inventory, expiration and vaccine logs to maintain current tracking documentation Sanitized, restocked and organized exam rooms and medical equipment Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly. Maintained detailed records of test results by entering data and patient information into computer Obtained client medical history, including medication information, symptoms and allergies. General Surgery assistant. Familiar in Bariatric Surgeries and insurance criteria's. Explained procedures to patients to reduce anxieties and increase patient cooperation. Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms. Assisted physicians in follow-through of care. Called and faxed pharmacies to submit prescriptions and refills. Welcomed patients and inquired about wellbeing since last treatment
Alameda Alliance For Health - Medical Assistant/ Endoscopy Technician
Alameda, CA, 01/2018 - 05/2019
  • Obtained information about clients' medical history, drug history, complaints and allergies. Prepared and administered medications as directed by a physician. Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants. Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Recorded patients' medical history, vital statistics and test results in medical records. Provided a comforting and soothing environment. Provided pre- and post-operative care. Completed clinical procedures and gathered patient data for interpretation by a physician. Ordered and prepared reagents and supplies. Monitored vital signs, such as blood pressure and pulse. Assisted physicians in follow-through of care. Took direction from physicians, RN and LPNs
Alvarado Parkway Institute Behavioral Health System - Outreach Coordinator
City, STATE, 07/2008 - 11/2017
  • Developed network relationships with industry professionals to enhance community awareness and promote services. Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency. Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities. Referred families to shelters, legal resources and educational programs. Developed and created programs and monitored effectiveness against individual participant needs. Conferred with representatives of local governments to assess and meet community needs. Spoke with community organizations to boost outreach and highlight programs successes. Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks. Provide all case management services both inpatient and outpatient settings.

Employee of The Year- Alvarado Parkway Institute 2014

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School Attended

  • Ashford University
  • Grossmont Health Occupations Center
  • Valley Career College
  • Grossmont High School

Job Titles Held:

  • Back Office Medical Assistant
  • Medical Assistant
  • Medical Assistant/ Endoscopy Technician
  • Outreach Coordinator


  • High School Diploma

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