• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Back Office Medical Assistant
Please provide a type of job or location to search!
SEARCH

Back Office Medical Assistant Resume Example

Love this resume?Build Your Own Now
BACK OFFICE MEDICAL ASSISTANT
Skills
  • Excellent customer service skills.
  • Perform well in a high demand environment
  • Bilingual: Fluent English/Spanish
  • Able to remain calm in a chaotic situation
  • Commitment to patient's satisfaction and quality service
  • Ability to maintain control while handling problematic situations efficiently.
  • Can type 60 wpm
  • Charismatic and confident public speaker
  • Pro efficient in Microsoft Office word, Power Point, and Excel programs
Professional Summary

Hard working, focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative. I am seeking a position where I can develop and excel while giving my best to an employer. I am a focused individual with advanced knowledge of administrative and clinical procedure. I Support efficient patient flow by keeping rooms ready, charts prepared and problems handled.

Work History
Back Office Medical Assistant, 12/2018 to 03/2020
Tri-City Medical Center - Oceanside , CA
  • Performed various procedures associated with routine patient encounters, including processing incoming calls for appointments and distribution, directing patients to appropriate clinic locations, informing patients of clinic procedures and confirming appointments.
  • Administer medications and vaccinations (with verification of medication and dose prior prior to administration)
  • Performed skin test and perform ear lavage to remove impacted cerumen using non-invasive technique.
  • Collected urine, sputum and stool specimen by non invasive technique, insured lab specimens are correctly obtained and labeled and lab requisitions are correctly completed.
  • Data Collection- accurately obtaining patient data including height, weight, temperature, pulse, respiration rate, blood pressure and basic information about the presenting and previous condition.
  • Performed pregnancy test, Flu test and EKG
  • Performed blood draws, spun and sent out to lab for proper processing
  • Assisted provider during procedure.
  • Prepared trays for provider for papa smears, sterile procedure and pain block shots.
  • Requested Prior Authorization on Denied medication, Denied medical services and DME
  • Prepared patient for x-rays
  • Suture removal, staple removal and dressing changes
  • Process referrals for specialist offices
  • Cast and removal of cast
  • Prepared examination rooms by cleaning surfaces, replacing table paper and clearing out any trash.
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
  • Ordered prescription refills on behalf of existing office patients.
  • Oriented and trained new staff on proper procedures and policies.
Lead Medical Assistant, 05/2017 to 11/2018
Advocate Aurora Health - Saint Francis , WI
  • Supervisor of 10 employees
  • Responsible for all medical inventory, ordering of supplies and making sure supplies are stocked
  • Refilled medications
  • Triage phone calls
  • Submission of referrals and prior authorizations
  • Performing EKG's
  • Submission of annual health assessment forms for all medicare IPA's and keeping track of them all
  • Keeping all exam rooms stocked and clean
  • Preparing and setting up exam room for provider Performing INR's
  • Taking vital signs, chief complaints Medication reconciliation
  • Attending trainings for medical groups
  • In charge of submitting 5 star measures for all medical groups
  • Scanning and uploading labs to patients chart
  • Calling lab to add additional lab tests to final lab results
  • Calling patients to give them abnormal lab results
  • Making sure all sample medications are current
  • Translating for providers
  • Responsible for hiring/ Interview.
Front and Back Office Lead Medical Assistant, 01/2012 to 05/2016
E. A. Sween Company - Foreston , MN
  • Held all interview for new position.
  • Hired and trained all new personnel.
  • Introduced treatment plans to patients as well as financial plan.
  • Provided financial options for patients.
  • Kept statistics on patients flows and marketing.
  • Received management courses and statistic courses.
  • Documented patient information in EMR and prepared paperwork for the day
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared and administered medications to alleviate patient symptoms.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Called and faxed pharmacies to submit prescriptions and refills.
Front and Back Office Medical Assistant, 01/2010 to 01/2012
Hyatt Hotels Corp. - Nashville , TN
  • Ensured and enforced medical office compliance with HIPPA and OSHA for maximum quality control.
  • Documented patients informations obtained from patients interview.
  • Demonstrated proficiency on telephone, email, fax, scheduling, front desk reception in a high-volume environment.
  • Corresponded with patients through phone, fax, email and in person regarding scheduling appointments and any other inquires.
  • Answered multiple lines, transferred to corresponding department, filed medical records, Data entry.
  • Billed insurance company accordingly.
  • Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Prepped therapy beds and provided patients with assistance when needed.
  • Prepped all SOAP notes for Provider
  • Translated for provider
Education
High School Diploma: : 2010UEI College - City, State
2008San Diego High School - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • UEI College
  • San Diego High School

Job Titles Held:

  • Back Office Medical Assistant
  • Lead Medical Assistant
  • Front and Back Office Lead Medical Assistant
  • Front and Back Office Medical Assistant

Degrees

  • High School Diploma : : 2010
    2008

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Medical-Assistant,-Front/Back-Office-resume-sample

Medical Assistant, Front/Back Office

Promises Addiction Treatment Center

Philadelphia , PA

Front/Back-Office-Medical-Assistant-resume-sample

Front/Back Office Medical Assistant

Marin General Hospital

Novato , CA

Back-Office-Medical-Assistant-resume-sample

Back Office Medical Assistant

Brattleboro Memorial Hospital

Brattleboro , VT

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.