Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Strong organizational and planning skills
  • Detail-oriented
  • Client-focused
  • Strong communication skills
  • Quick learner
  • Experienced with computers using Windows format and a variety of software packages including Microsoft Word and Microsoft PowerPoint
Education and Training
Bachelor of Science: Recreation Administration, Option: Resort and Lodging Management, Expected in
California State University, Chico - Chico, California
GPA: 3.76
Associate of Arts: Liberal Arts, Expected in
Sierra College - Rocklin, California
GPA: 3.71
Activities and Honors
  • Allstate Claim Field Director Excellence Award-2009
  • Sierra College and CSU, Chico Dean's List, four semesters
  • Sierra College President's Honor Roll, three semesters
Auto GHRN Dispatcher, 10/2012 to Current
ShutterstockDenver, CO,
  • Creating Good Hands Repair Network auto claim assignments to Allstate direct repair shops
  • Direct GHRN shop contact to resolve pending repair assignments
  • Shop compliance monitoring and feedback
  • Processing final payments to shops through estimate reviews
  • Assisting shops with payment status inquiries
Auto Supplement Dispatcher, 07/2010 to 09/2012
  • Screening supplement requests from body shops and dispatching them to the correct channel 
  • Establishing supplement assignments and assigning them to available auto technicians
  • Answering telephone calls from customers and body shops to schedule inspection appointments
  • Working with body shops to obtain necessary supplement documents

Auto Total Loss Adjuster, 04/2010 to 06/2010
  • Settling total loss claims by running vehicle valuations where the settlement amount is disputed by the customer
  • Researching discrepancies, and reviewing and submitting any receipts or other documentation that affect vehicle valuation
  • Guiding customers through the total loss claims process 
  • Negotiating fair and equitable settlements. 
Sr. Auto Total Loss Specialist, 05/2006 to 03/2010
  • Initiating contact with customers, processing incoming mail and paperwork to settle total loss claims.  
  • Issuing settlement checks to customers and lienholders
  • Documenting interactions with customers and inputting relevant claim information
  • Handling phone inquiries regarding the status of a claim.
Event Coordinator, 08/2003 to 05/2006

Responsible for working with Event Manager to conduct site tours, process paperwork to book an event, answer phone inquiries, interact and meet with clients, and oversee events. Duties also include generating banquet agreements, processing invoices for payment, responding to web site inquiries, and communicating and coordinating with several departments to plan upcoming events.

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School Attended

  • California State University, Chico
  • Sierra College

Job Titles Held:

  • Auto GHRN Dispatcher
  • Auto Supplement Dispatcher
  • Auto Total Loss Adjuster
  • Sr. Auto Total Loss Specialist
  • Event Coordinator


  • Bachelor of Science
  • Associate of Arts

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