LiveCareer-Resume

associate of applied resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with [6] years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back- of-the-house operations. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Restaurant/General Manager with eight years in restaurants and catering. Strong career progression in casual dining. Highly dedicated to career growth. l Service-oriented l Inventory control and record keeping l Staff scheduling l Dynamic, friendly hostess l Natural leader l Food service background l Strong work ethic l Point of Sale (POS) system operation l Passion for customer satisfaction l Proven cost-control expert
Skills
  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Written Communication
  • Planning and Coordination
  • Interpersonal Communication
  • Organization and Time Management
  • Self-Motivated
  • Problem-Solving
  • Attention to Detail
  • Good Telephone Etiquette
Education
The University of Texas Rio Grande Valley Edinburg, TX Expected in Bachelor of Science : Criminal Justice - GPA :
South Texas College Mcallen, TX Expected in 05/2007 Associate of Applied Science : - GPA :
Work History
Tire Discounters - Associate of Applied
Sharonville, OH, 08/2006 -
  • Received an award from Coastal Deli for Out of This World Service
Self Employed - Network Marketer
City, STATE, 11/2021 - Current
  • Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Monitored trends in social media, industry and competitive landscape to create new material.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Developed advertisements with impactful messages to stimulate engagement and reach target audiences.
  • Analyzed data from previous and current marketing campaigns to improve future results.
  • Maintained high level of understanding of industry standards and trends.
  • Increased business growth outcomes by effectively collaborating with sales, service and financial departments.
  • Wrote engaging and successful marketing, advertising and website copy.
Jasons Deli - General Manager
City, STATE, 01/2006 - 01/2014
  • L Conflict resolution techniques l Marketing and advertising l Hiring new employees l Termination of employees that did not meet standards or abused rules of the Handbook l Out of this World Service l Properly handling Employee Documents l Supervising of Assistant Managers, Supervisors and
  • Hourly Employees l Fast Learner l Dependable Person, Jasons Deli l Carefully interviewed, selected, trained and supervised staff
  • L Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
  • Strategically developed effective marketing plans to increase sales and profits while managing costs
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
  • Actively participated in ongoing customer service programs to build sales and rapport in the community
  • Led and directed team members on effective methods, operations and procedures
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents
  • Developed, implemented and managed business plans to promote profitable food and beverage sales
  • L Conducted timely performance evaluations for all front of house staff
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
  • Promoted the business through participation in and sponsorship of community events
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
  • Created fun team building activities to engage staff in up-selling to meet revenue targets
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and, education accomplishments supplies
  • L Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

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Resume Overview

School Attended

  • The University of Texas Rio Grande Valley
  • South Texas College

Job Titles Held:

  • Associate of Applied
  • Network Marketer
  • General Manager

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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