Associate resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Talented Associate skilled at mentoring and leading new team members on company procedures. Enables clients to receive optimal level of care while promoting available products and services.
Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all the tasks and responsibilities and training. Motivated to learn, grow and excel.
Skills
Customer Interaction
Conflict Resolution
Sales
Cash Handling
Cleaning
Cash Register Operation
Product Sales
Packaging
Work History
Associate, 04/2021 to Current San Francisco Goodwill – Bayview, ID,
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Increased customer satisfaction significantly within department.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Managed customer relations and customer service through daily communication and interaction.
Maximized customer interactions by promptly identifying needs and wants.
Identified objectives of Dollar General by analyzing feedback, observing consumers and collecting surveys.
Decreased product defects by implementing quality assurance guidelines.
Frequently inspected production area to verify all equipment was operating properly.
Developed innovative supply chain strategies and planning models.
Childcare Provider, 06/2019 to 03/2021 The Boar's Head – Charlottesville, VA,
Applied positive behavior management techniques to enhance social interactions and emotional development.
Maintained effective schedule balance between rest periods, active play and instruction.
Enforced rules and managed behavior through developmentally appropriate discipline.
Distributed food, napkins and beverages in preparation for snack time.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Assisted children with putting on coats and cold-weather gear before going outside.
Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Handled daily administrative tasks efficiently to minimize time away from children, including updating attendance and requesting new supplies.
Taught children to organize toys, wash hands and share by leading by example.
Kept all areas neat, clean and properly sanitized.
Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
Consulted with families to discuss activities and behaviors of each child.
Kept areas clean, organized and stocked, and sanitized surfaces and toys,at least, twice daily.
Developed lessons and activities to promote children's physical and emotional development.
Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
Planned and managed learning-focused, imaginative and play-oriented activities for smaller children.
Managed safety and security of all children under care.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Kept notes of behavior issues, food served and medications administered to children.
Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
Offered top-notch care to multiple children at once, ranging in age from under a year old to ten years old.
Monitored entrances and exits to maintain safety and organized environments.
Kept areas clean, organized and stocked, and sanitized surfaces and toys on a minimum of three times daily.
Worked with young minds to provide both individual and group tutoring on core subjects.
Restaurant Crew Member, 08/2019 to 12/2019 Wendy's – Lakewood, CA,
Operated as full-service food provider in fast food establishment by taking orders, preparing meals and collecting payments.
Followed food safety protocols and best practices as instructed by ServSafe training.
Assisted other team members to achieve goals.
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Resolved customer complaints to patron satisfaction, resulting in repeat business.
Supported great dining and meal experiences for guests.
Became familiar with products to answer questions and make suggestions.
Maintained fast speed of service, especially during rush times.
Worked front counter, drive-thru and other areas as needed.
Kept food preparation area, equipment and utensils clean and sanitary.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Provided prompt, courteous services to customers in Type dining environment.
Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
Education
High School Diploma : , Expected in 05/2020 Penn Foster Career School - Scranton, PA GPA:
Continuing education in General Studies
Graduated with 3.4 GPA
Graduated in Top 10% of Class
Associate Of General Studies: Currently Enrolled, Expected in 05/2020 Penn Foster Career School - Scranton, PA GPA:
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