Learning and research specialist seeking opportunity to instill positive, meaningful, and measurable change through results-oriented, people-centered learning programs. Demonstrated track record indicative of abilities to increase overall productivity and engagement via interaction with and investment in team members at all levels within organizational hierarchy.
Marquette University, University of WisconsinMilwaukee, WIExpected in 2021 ā āM.A:History - GPA:
Adult learning, organizational leadership, motivation and empowerment psychology
, Expected in 2014 ā ā:Urban socioeconomic racial disparities, user engagement, learning methods - GPA:
University of WisconsinMilwaukee, WIExpected in 2014 ā āMaster of Information Science:Digital literacy, user experience - GPA:
University of WisconsinMilwaukee, WIExpected in 2010 ā āBachelor of Arts: - GPA:summa cum laude
Work History
New Mexico State University - Associate Faculty Las Cruces, NM, 10/2017 - Current
Design, deliver, and measure ongoing learning experiences (f2f, virtual, and modular) for students, community partners, and team members at all levels using evidence-based strategies and human-centered design.
Identify changing workplace needs and skill adjacencies using data and feedback to develop continuous learning opportunities that are adaptive and foster team building, skills development, and improve overall institutional functionality.
Support digital learning, research, and virtual work with personalized, blended learning solutions that help diverse teams and individuals develop new technology skills (i.e., data visualization software), and provide ongoing support.
Lead ongoing departmental assessment by selecting and piloting new learning metrics and analytics methods to evolve learning assessment as well as drive curriculum design and learning strategy.
Manage partnerships with emphasis on diversity, equity, and inclusion (Autism Initiative, Journal Sentinel, Wellness).
Indiana University - Learning Commons Manager, Assistant Professor City, STATE, 09/2015 - 10/2017
Led a group of six service providers for an area welcoming 9,000 daily visits at peak times.
Managed a staff of over 200, including recruiting, supervising, and mentoring 25 direct reports.
Designed and implemented a more inclusive operating model that contributed to a 25% increase in service usage by launching three new services using quantitative and qualitative assessment data to identify actionable improvements.
Designed and facilitated a long-standing cross-training program for 200+ Learning Commons staff for six services.
Administered staff, service, and facilities budgets, and recommended budget expenditures and contracting with vendors.
Undergraduate Research & Education Services, Kansas State University Polytechnic - Assistant Professor City, STATE, 06/2014 - 09/2015
Oversaw an institution-wide transformation by conceiving and implementing a nationally recognized, First-Year Program.
Managed teams, assured quality deliverables, administered budgets, and secured $20,000 in grant funds.
Established nine new campus and community outreach events such as STEM-focused Girl Scoutsā āDiscover You.ā.
Introduced new technology and learning formats resulting in a 100% rise in training sessions from 2014-2015 (80 sessions).
Accomplishments
Over eight years' experience leading and empowering diverse teams to action
Department leader in average training sessions (75) and consultations (100) delivered annually.
Conceptualized and facilitated just-in-time training in form of demoing and presenting various digital products (asynchronous, modular) to educate and coach peers on new learning tools during 2020 virtual transition.
Designed new programming model for over 50 faculty as chair-select of divisionās Professional Development Committee.
Developed and lead my departmentās online learning, assessment, social media, and outreach working groups.
Increased user engagement (250% + followers) and created new opportunities for consumer/UX research, micro-learning, and capability development after managing social media platforms from March 2020 to March 2021.
WAAL 2021 Conference Chair, a regional forum showcasing innovative information management & learning technology.
Strong researcher and presenter: 15+ national, regional, & local presentations on empowerment, human-centered learning, and information literacy.
Awarded a featured session presenter slot at 2020 National FYE Conference in Washington DC.
Teaching Appointment: Honors Seminar (HOPR 2953) ā Spring 2019, Foundational research principles.
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