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Associate Engineer Resume Example

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ASSOCIATE ENGINEER
Professional Summary

Dedicated Associate Engineer in the field of Hardware Engineering. Over 11 years of experience with talents in cabling, hardware install and configuration, data processing, drafting and data interpretation.

Work History
07/2007 to Current
Associate EngineerWalgreens – Mount Prospect, IL
  • Developed action plans to aid in meeting defined objectives and streamlining existing processes.
  • Mentor to new hires, aiding in on boarding process and instructing new personnel on applicable guidelines and techniques.
  • Worked with senior engineers to assist in various projects.
  • Offered troubleshooting to Incidents that required a quick turnaround.
  • Led full project life cycle efforts, providing leadership from design phase, through quality assurance (QA) testing and to final production.
  • Handled all equipment troubleshooting and system optimization tasks at the Walgreen's Data Center to keep production efficient and optimized.
  • Oversaw the data center environment supervising systems and also identify, logging, and reporting issues.
  • I work with other support personnel to guarantee that up time is maximized so that the data center can provide quality services. I also conducted evaluations to identify and tackle ineffective power and cooling systems.
  • I work with clients to offer support services for data and systems.
  • I carried out the procedures needed to maintain data, transactions, and reports from systems, supporting administrators and end users.
  • I have maintained work registers, and documentation of processes, performed user administration tasks, such as adding, modifying, and removing disk space management, performing backups and file restores, and monitored activity and access of the data center and its operations section to ensure that there is compliance of security policies.
  • Installed and configured software systems and computer hardware, interacting with clients through phone or in person to help them set up systems or troubleshot issues, and creating and establishing accounts of new users in addition to their passwords.
  • Did tests to validate the performance of new technologies, present management reports of support services of IT systems, and looked after the records of data center supplies, including scanners and printers.
  • Ensured that network servers are running well, and need to escalate issues centers face to data center managers.
  • Worked manually in the data center to fix equipment using strong analytical and problem-solving skills while providing fine customer service.
  • Strong ability to multitask even during high pressure situations while still working efficiently, and effectively.
  • Admin for team share point site with documentation needed for ongoing projects.
  • Maintained shipping account and relationship with FedEx for the data center.
  • Admin for the bio metric enrollment of the data center in multiple locations.
03/2005 to 10/2007
Warehouse Assistant Costco – Lake Zurich, IL
  • Responsibilities encompass shipping/receiving, stocking and inventory controls, and overall cleanliness of the warehouse. In addition, assist customers in and out of the store to locate merchandise, and load parcels into their vehicles.
  • Selected by Management team to represent Costco by going to local businesses and offer discounted membership opportunities to their staff. This required collecting monies, applications, and processing once back at the office.
  • Received many recognition letter and accolades for outstanding customer service and work performance.
  • Responsible for training new hires with regards to company policies, shipping & Receiving duties, cashiering.
03/2005 to 10/2007
Pharmacy TechnicianCostco – Lake Zurich, IL
  • Provide support to the Pharmacist and Pharmacy supervisor. This encompasses; filling orders, verify insurance and prescription information, cashiering, stocking, printing labels and affixing to prescription vials. 
08/2003 to 03/2005
Cashier/Clerk Walgreens – Hoffman Estates, IL
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Worked closely with store managers to solve problems and handle customer concerns.
Skills
  • Technical skills
  • Engineering support
  • File management
  • Project leadership
  • Activity planning and scheduling
  • Equipment testing and operation
  • Data analysis and assessments
  • Time management
  • MS Office
  • Technical support
  • Project Management
  • Documentation
  • Database Management
  • Operations management
  • Data Analysis
  • Customer Service
  • Data Entry
  • Data collection
  • Recordkeeping
  • Inventory Management
  • Sharepoint Admin
  • Bio-Metric Admin
  • Data interpretation skills
  • Ability to perform mathematics
  • Operational Improvement
  • Training
Education
High School DiplomaBarrington High School - Barrington,IL
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Resume Overview

Companies Worked For:

  • Walgreens
  • Costco

School Attended

  • Barrington High School

Job Titles Held:

  • Associate Engineer
  • Warehouse Assistant
  • Pharmacy Technician
  • Cashier/Clerk

Degrees

  • High School Diploma

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