LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Associate/Employee Relations Specialist
Please provide a type of job or location to search!
SEARCH

Associate/Employee Relations Specialist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ASSOCIATE/EMPLOYEE RELATIONS SPECIALIST
Skills
  • Exceptional leadership skills
  • Highly organized
  • Strong communication skills
  • Dependable and reliable
  • Completion of tasks in effective, efficient, and timely manner
  • Exceptional attention to detail
  • Questioning attitude to gain clear and accurate understanding of information
Education
Master of Science: Counseling , 2014
Old Dominion University - Norfolk, VA
  • 3.62 GPA
Bachelor of Science: Psychology, 2012
Southern Wesleyan University - Central, SC
  • 3.44 GPA  
  • 4 year student athlete Women's Soccer 
Work History
Associate/Employee Relations Specialist, 02/2019 to Current
Dollar Tree – Chesapeake, VA, VA
  • Provide counseling, training and advise management on associate relations matters such as attendance, corrective action, general performance and conduct related concerns to improve performance and consistency
  • Drafted, reviewed and provide guidance on corrective actions, performance improvement plans and termination requests.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Investigated complex associate issues by reviewing documentation, footage and interviewing associates to form resolutions. All while maintaining documentation to support outcomes
  • Oversaw and conducted investigations into discrimination, sexual harassment or other workplace claims
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigative actions to reach resolution
  • Assist in investigation of EEOC claims, lawsuits and response to DOL claims to ensure compliance
  • Perform audits of investigations cases for completion and thoroughness to ensure compliance and find trends
  • Provide guidance on FMLA, ADAAA, and accommodation requests to ensure compliance and consistency
  • Subject matter expert on accomodations
  • Responsible for over seeing multiple zones encompassing multiple regions and partnering with 9-13 Regional HR Managers
Human Resource Specialist, 05/2017 to 02/2019
Sentra Healthcare – Norfolk, VA
  • Responsible for conducting detailed investigations to complex employee relations issues and making recommendations that are in alignment with company policy and mission
  • Interpret and give guidance on policies, programs and procedures related to Employee Relations
  • Reviewed and provided guidance on corrective actions pertaining to performance, attendance, policy violations etc
  • Prepare written materials for documentation and conveying information
  • Present in leadership training courses
  • Responsible for unemployment claims process and subject matter expert
  • Partner with both leaders and employee on issues experienced to form resolutions
  • Assisted and guided individuals with annual performance reviews
  • Involved in system wide project in order to engage employee compliance with annual required training
  • Subject matter expert for social media concerns as well as 1800 compliance complaints. Ensuring thorough investigation and outcomes in compliance with company policies and procedures
Human Resource Associate, 08/2016 to 05/2017
Sentara Healthcare – Norfolk, VA
  • Manage employee inquires effectively and efficiently while providing answers to written, telephonic, electronic, and personal inquiries in complex, fast-paced and challenging environment
  • Provide sufficient information to enable employees to determine most appropriate selections for enrolling in their benefits during annual open enrollment period
  • Maintains appropriate documentation and records for general HR-related cases in Human Resource Management system Help Desk and HRIS system PeopleSoft
  • Responsible for documentation and research needed to respond to unemployment claims, as well as knowledge of accompanying policies used
  • Knowledge in using electronic record systems, such as OnBase, to research employee records to pull needed information or to scan new information to these files
  • Participation in many system wide projects such as Members of Teams Survey/MOT Hall of Fame and Annual Required Training
  • Assist in training of new team members on processes, policies, and procedures used in department
  • Responsible for inputting of employee documentation such as Employee Activity Reports/memos, grievance information, and resignation letter into appropriate system such as Peoplesoft, Helpdesk and OnBase
  • Experience in researching/investing employees concerns and/or issues to assist in resolution and/or escalation to appropriate channels.
Soccer Coach, 08/2013 to Current
Virginia Rush Soccer Club – Virginia Beach, VA
  • Act as positive role model for team participants and community
  • Responsible for managing between 13-18 players
  • Build strong rapport with athletes and assistants before, during and after coaching seasons
  • Teach range of sport-specific skills in clear, safe manner
Summary

Versatile Employee Relations Specialist well-versed in aligning policies for consistency throughout organization. Provides sound guidance on handling vast employee relations issues and performance concerns. Excellent communicator, negotiator and collaborator ensuring partnership. Prepared to offer experience in the field of associate relations in different industries in addition to skills learned through educational background of Masters of Counseling.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dollar Tree
  • Sentra Healthcare
  • Sentara Healthcare
  • Virginia Rush Soccer Club

School Attended

  • Old Dominion University
  • Southern Wesleyan University

Job Titles Held:

  • Associate/Employee Relations Specialist
  • Human Resource Specialist
  • Human Resource Associate
  • Soccer Coach

Degrees

  • Master of Science : Counseling , 2014
    Bachelor of Science : Psychology , 2012

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
HR-Employee-Relations-Specialist-resume-sample

HR Employee Relations Specialist

RGIS

Detroit, Michigan

Employee-Relations-Specialist-resume-sample

Employee Relations Specialist

University of Maryland, Baltimore

Baltimore, Maryland

Employee-Relations-Specialist-resume-sample

Employee Relations Specialist

State Of Texas

Round Rock, Texas

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.