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associate resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Energetic and competent Kitchen Department Manager with nearly ten years of experience offering quality food services, an optimistic and influential leadership background. Organized and forward-thinking professional with a flexible and motivational management style. Achievements include inventory management, team player, interpersonal skills, organized initiative, effective problem-solver, and diligent. Successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional mentor who guides with strong communication and conflict resolution abilities.

Build relationships with customers and employees by applying basic English skills, plus minimal "kitchen" terminology in Spanish.

Skills
  • Team leadership
  • Employee training
  • Customer relations
  • Exceptional time management
  • Retail merchandising experience
  • Computer literate
  • Strong interpersonal skills
  • Medical terminology knowledge
  • Quick learner
  • Active listening skills
  • Positive and friendly
  • PowerPoint presentations
  • Exceptional attention to detail
  • Superior verbal and written communication skills
  • Hiring standards
  • Cleanliness
  • Safe food handling
  • Inventory control
  • Strong work ethic
  • Public health
  • Excellent phone etiquette
  • Life skills development
  • Professional bedside manner
Work History
Associate, 12/2017 to 12/2019
The Kemtah GroupOpa Locka, FL,
  • Maximized customer interactions by paying attention and promptly identifying special needs and wants.
  • Maintained customer satisfaction with simple conversation, while still providing high-quality service.
  • Assisted customers with prompt and polite support in-person and via telephone regarding their postal shipping needs.
Waitress/Head Cashier, 03/2017 to 12/2017
Smart Pawn & JewelryMarietta, GA,
  • Greeted all new customers by name, discussed specials, took orders, payment, and engaged in conversations, without delaying the flow of the restaurant, at the same time building positive connections.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers. Followed local and state food safety laws.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. Removed dirty dishes and cleaned tables, immediately after customers left restaurant.
  • Reconciled cash drawer at start and end of each shift, accounting for any errors . Operated cash register throughout shift, with cash, debit, and/or credit card transactions with 95% accuracy.
  • Stored food in designated containers and storage areas, including appropriate temperature zones, to increase shelf life and prevent spoilage. Rotated and checked dates on all products for freshness.
Assistant Manager, 06/2015 to 11/2015
Panda ExpressCity, STATE,
  • Responsible for everyday operations and performance of the restaurant, under the guidance of the General Manager.
  • Demonstrated and ensured company work ethics such as Workability, Intensity, and Integrity.
  • Trained Front-of-House team members with duties of providing customers excellent service and successful strategies to meet sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
Kitchen Department Manager, 11/2011 to 05/2015
McDonald'sCity, STATE,
  • Managed food, paper products, and operational supplies by assessing availability, customer traffic and popularity of items resulting in 5% food waste reduction. In addition to, learned strong vendor relationships.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations, including food safety regulations.
  • Assign, delegate, and follow-thru with daily, weekly, monthly, and quarterly cleaning tasks and maintenance of all equipment in the restaurant.
  • Create and set weekly schedules for minimum 12 employees by planning and designating shifts and hours along with training and vacations. Also, incorporating in cross-trained employees hours for other departments.
  • Trained employees on proper prepping, cooking, and packaging procedures, as well as safety regulations. Managed all kitchen employees.
  • Comply with OSHA and SDS/MSDS standards.
Education
Associate of Science: University Studies With Emphasis in Math & Science, Expected in 05/2014
Palomar College - San Marcos, CA
GPA:
  • Awarded Certificate of Achievement in California State University General Ed. Breadth
Bachelor of Science: Foods, Nutrition, And Wellness Studies, Expected in 12/2019
San Diego State University - San Diego, CA
GPA:
  • Majored in Exercise & Nutritional Sciences
Accomplishments
  • Recognized for outstanding customer service.
  • Improved team productivity with morale-boosting incentives.
  • Consistently received a 100% rate of customer satisfaction.
Additional Information

Help others live a healthy life filled with nutritious food.

"Let food be thy medicine and medicine be thy food."

- Hippocrates

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Resume Overview

School Attended

  • Palomar College
  • San Diego State University

Job Titles Held:

  • Associate
  • Waitress/Head Cashier
  • Assistant Manager
  • Kitchen Department Manager

Degrees

  • Associate of Science
  • Bachelor of Science

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