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associate resume example with 3 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Associate skilled at mentoring and leading new team members on company procedures. Enabling clients to receive optimal level of care while promoting available products and services. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Excellent ability to handle diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Bringing 2 years of related experience and dedication to meet production and quality goals. Reliable Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Skills
  • Customer Interaction
  • Product and Service Sales
  • Conflict Resolution
  • Sales
  • Food Preparation
  • Sales Goals
  • Customer Service Orientation
  • Cash Handling
  • Cleaning
  • Forklift Operation
  • Cash Register Operation
  • Food Safety
  • Sorting
  • Packaging
  • Stocking and Replenishing
  • Product Sales
Education
Taylor County High School Perry, FL Expected in 06/2014 ā€“ ā€“ High School Diploma : - GPA :
Work History
Willis Towers Watson - Associate
Burlington, VT, 11/2020 - 02/2021
  • Managed customer relations and customer service through daily communication and interaction.
  • Increased customer satisfaction by 7% within department.
  • Cashier
  • Money Management
  • Food Safety
  • Inspections
  • Customer Comuunications
Performance Food Group - Driver
Wisconsin Dells, WI, 08/2020 - 11/2020
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across 5 to 15-mile transports.
  • Operated with safety and skill to avoid accidents and delays.
  • Delivered household products from manufacturer to clients over 5 to 10-mile daily route.
  • Clearly communicated with dispatchers and Rent King, giving updated information, including estimated times of arrival and latest road conditions.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Checked orders at home base and customer locations to identify and correct errors.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Organized all shipping paperwork and documented customer payments to keep records accurate and current.
  • Removed and unloaded packages from box trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Tracked time spent on assignments each day for productivity reporting.
Mcdonald's - Crew Trainer
Belleville, MI, 01/2020 - 08/2020
  • Maintained current knowledge of all team position requirements.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Trained other employees in customer service, food safety and performance requirements.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Taught new team members correct procedures for all areas of operations.
Home Depot - Freight Team Associate
City, STATE, 01/2017 - 12/2018
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Operated machinery, including pallet jacks, forklifts and lift machinery to move products from truck to shelf.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Rigged trucks and secured cargo.
  • Complied with company and legal requirements to maintain safe working environment.
  • Attached labels to finalized products before shipment.
  • Loaded and unloaded trucks.
  • Used pallets, straps and load bars to secure freight for transport.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Unloaded arriving product stock and moved to store display areas.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

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Resume Overview

School Attended

  • Taylor County High School

Job Titles Held:

  • Associate
  • Driver
  • Crew Trainer
  • Freight Team Associate

Degrees

  • High School Diploma

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