associate bursar resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Hardworking and reliable Higher Education Administrator with strong abilities in multi-tasking. Offering a customer service mindset, while being highly organized, proactive and punctual with a team-oriented mentality.

  • Organizational Skills
  • Data Management
  • Policy Driven
  • Critical Thinking
Associate Bursar, 08/2021 - Current
Doane University Lincoln, NE,
  • Establish and maintain policies and procedures to ensure the accurate and timely billing of tuition and fees to student accounts, monitoring student account activity and ensuring applicable financial holds are in place
  • Serves as the team leader of the Bursar Office staff by always exhibiting strong communication skills and respect for others, as well as an ability to handle all situations with tact, diplomacy, and composure.
  • Proactively works with other College departments to regularly seek out opportunities to improve Business Office efficiencies and the overall student experience.
  • Responsible to ensure that a collaborative relationship exists between the Business Office and all other departments.
  • Participates in the development of College policies and procedures; serves on planning and policymaking committees.
  • Supervises cashiering operations, including processing payment transactions; applying all student loan disbursements and issuance of student refund checks in compliance with Title IV Cash Management regulations; processing departmental deposits, petty cash reimbursements, and cash advance requests.
  • Responsible for ensuring key system updates are performed in a timely and accurate manner, including changes to the College’s billing and refund tables.
  • Directs the collection of student accounts and institutional loans, including the review and agency placement of past due accounts. Negotiates terms of settlements with delinquent account holders and borrowers. Develops and monitors metrics to evaluate the effectiveness of collection methods, personnel and agencies.
  • Responsible for ensuring Business Office associates comply with all Federal, State, and College regulations related to the privacy of student information.
  • Provides leadership and vision for technological advancement to meet the operational needs of the Department while ensuring a seamless experience for our students.
  • Ensures timely communication to NWCC community of deadlines impacting student accounts via email, posts to student portal’s, social media, or other means.
  • Oversees and understands the important sponsored billing relationships for both military and other corporate sponsored students.
  • Responsible for third party billing/dual credit billing. Ensures appropriate administration of applicable discounts.
Financial Aid Counselor/ Work-Study Coordinator/ Loan Officer, 01/2016 - 07/2021
Northwest Mississippi Community College City, STATE,
  • Analyzes and evaluates financial eligibility of students and families, and provides advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process
  • Reviews and assesses eligibility of prior college transcripts for financial aid; exercise professional judgment to determine whether adjustments should be made
  • Reviews for accuracy and provides signature approval/disapproval of applications, and other financial documents
  • Conducts orientations, and entrance and exit interviews, in accordance with college, state, federal, and other agency guidelines
  • Provide information, in person, on the telephone, and through electronic mail, to students, prospective students, and families regarding student financial aid, admissions, NWCC account balance, and registration status
  • Serves as liaison with state, federal, and other agencies; keeps abreast of student assistance opportunities and program regulations
  • Implements, coordinates, and oversees one or more specific administrative programs and/or service areas, as assigned
  • Trains and serves as an operational resource to other staff and/or students, as appropriate; may supervise student employees or lower-level staff
  • Conducts workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues
  • Maintain all athletic records and reports
  • Completes R2T4 for all campuses
  • Performs miscellaneous job-related duties as assigned.
Financial Aid Counselor, 03/2014 - 01/2016
Delta Technical College City, STATE,
  • Adhere to approved policies and procedures in the conduct of all work related activities
  • Conduct all financial aid duties in an ethical and professional manner and in keeping with organizational policies and procedures as well as relevant accreditation requirements
  • Attend Open Houses, Graduation Ceremonies, monthly program and staff meetings, staff training, and other required functions
  • Speak with prospective and active students and provide assistance in completing the FAFSA and other major forms relating to Title IV Funding
  • Supply follow-up communication via phone, mail and email regarding student’s financial aid awards
  • Follow up with students that miss scheduled appointments to facilitate rescheduling
  • Maintaining financial aid records
  • Collect relevant documentation to assist in the awarding of Title IV Funding
  • Keep up to date on Department of Education’s policies, procedures, updates, and changes
  • Responsible for providing information to the Financial Aid Director relating to current trends, potential issues and other pertinent information.
Education and Training
Masters of Business Administration: , Expected in 05/2019
Delta State University - Cleveland, MS
Status -
Bachelors of Science Degree: Business Administration, Expected in 05/2018
The University of Southern Mississippi - Hattiesburg, MS
Status -
Associates of Applied Science: Health Information Technology, Expected in 05/2013
Ozarka College - Mountain View, AR
Status -

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Resume Overview

School Attended

  • Delta State University
  • The University of Southern Mississippi
  • Ozarka College

Job Titles Held:

  • Associate Bursar
  • Financial Aid Counselor/ Work-Study Coordinator/ Loan Officer
  • Financial Aid Counselor


  • Masters of Business Administration
  • Bachelors of Science Degree
  • Associates of Applied Science

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