associate banker resume example with 14+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am dedicated to being a great team player and I have the ability to provide exceptional customer service.
Skills
- Teller Support
- Verbal and Written Communication
- Dual Control Vaults
- Customer Service
- Regulatory Compliance
- Products and Services Knowledge
- Relationship Building
- Currency Counting Machines
- Data Entry
- Cashier's Checks
- Task Prioritization
- Bill Payment Receipt
- Honest and Dependable
- Customer Service-Oriented
- Problem-Solving
- Bank Deposits
- Check Cashing
- Honest and Ethical
- Payment Processing
Education and Training
Woodlawn Leadership Academy Shreveport, LA Expected in 05/2008 ā ā High School Diploma : - :
Bossier Parish Community College Bossier City, LA Expected in ā ā
Experience
East West Bancorp, Inc. - Associate Banker
Seattle, WA, 08/2021 - 05/2023
Seattle, WA, 08/2021 - 05/2023
- Helped customers understand and use mobile applications and online banking.
- Assisted customers by answering banking questions and recommending solutions.
- Advised customers on bank products, services and financial planning options.
- Reconciled cash and checks against computer records at end of shift.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Completed daily cash balancing and operated ATMs.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
Element Fleet Management Corp. - Data Entry Associate
Minneapolis, MN, 06/2020 - 08/2021
Minneapolis, MN, 06/2020 - 08/2021
- Maintained database by entering new and updated customer and account information.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Identified and corrected data entry errors to prevent duplication across systems.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Proofread and edited documents to correct errors.
- Verified confidential or private client information in adherence to state and federal laws.
- Exceeded quality goals to support team productivity.
- Followed data program techniques and procedures to maintain data entry requirements.
- Verified outdated data and implemented necessary changes to records.
- Reviewed and updated account information in company computer system.
Sandia Resort Casino - Banker
Albuquerque, NM, 06/2019 - 11/2019
Albuquerque, NM, 06/2019 - 11/2019
- Advised customers on bank products, services and financial planning options.
- Assisted customers by answering banking questions and recommending solutions.
- Helped customers understand and use mobile applications and online banking.
- Modified, opened and closed customer accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Tracked payments, account updates and customer interactions.
- Researched and resolved open items and deposit issues.
Granite Telecommunications Llc - Sales Associate
Atlanta, GA, 08/2015 - 05/2019
Atlanta, GA, 08/2015 - 05/2019
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Adhered to company initiatives and achieved established goals.
Hilton Worldwide - Waitress
Park City, UT, 05/2008 - 07/2015
Park City, UT, 05/2008 - 07/2015
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Presented menus and answered questions regarding items.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Filled condiments and napkin containers during slack periods.
- Prepared checks, itemizing total meal costs and taxes.
- Set up tables in between patrons to reduce wait times.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded to ad hoc cleaning duties at end of shift.
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Resume Overview
School Attended
- Woodlawn Leadership Academy
- Bossier Parish Community College
Job Titles Held:
- Associate Banker
- Data Entry Associate
- Banker
- Sales Associate
- Waitress
Degrees
- High School Diploma
- Some College (No Degree)
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