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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
.Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
  • Exceptional communication skills
  • Reliable, punctual
  • Neat and clean
  • Excellent multi-tasker
  • Creative problem solver
  • Quick learner
  • Time management
  • Excellent customer service
  • Flexible schedule
  • Reliable team worker
Education
Great Bay Community College Portsmouth, N H Expected in : Liberal Arts - GPA :
Dover High School Portsmouth, N H Expected in 2010 High School Diploma : General Education, Animal Science - GPA :
Work History
Avison Young - Associate
Philadelphia, PA, 05/2011 - 06/2013
  • Food preparation, Cashier Dover, N H Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Promptly reported complaints to a member of the management team.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Served orders to customers at windows, counters and tables.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Accurately measured ingredients required for specific food items.
  • Prepared and served beverages such as coffee, tea and fountain drinks.
  • Properly portioned and packaged take-out foods for customers.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Performed general mainte.
Benchmark Senior Living - Housekeeper
Woburn, MA, 2011 - 04/2011
  • Greeted and welcomed all hotel guests with a smile.
  • Improved customer service ratings by making sure all rooms were cleaned to the highest extent.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Polished glass surfaces and windows.
  • Dusted picture frames and wall hangings with a cloth.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Removed waste paper and other trash from the premises to designated area.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Verified that all storage areas and carts were clean and organized.
  • Rotated linens in storerooms and replenished supplies when they were low.
  • Moved chairs, desks and beds around rooms to clean behind and underneath them.
Accomplishments


  • Recipient of "[Customer Service] Award" in [2013].
Additional Information

References
Henri Robitaille
Shift Supervisor at Panera Bread
603-973-7177

Deanna Tworkowski
Friend of 5 years
207-396-0143

Brittany Knight
Co-worker at Panera Bread
603-833-8273

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Resume Strength

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  • Personalization
  • Target Job

Resume Overview

School Attended
  • Great Bay Community College
  • Dover High School
Job Titles Held:
  • Associate
  • Housekeeper
Degrees
  • High School Diploma