Associate Resume Example Company Name - Upper Darby, Pennsylvania

ASSOCIATE

Professional Summary

Talented Associate skilled at mentoring and leading new team members on company procedures. Enabling clients to receive optimal level of care while promoting available products and services.

Driven Associate with knowledge of the sales environment and how to exceed sales targets.

Conscientious Associate with 8 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Skills

Customer Interaction
Product and Service Sales
Point of Sale Knowledge
ConflictResolution
Sales
Food Preparation
Sales Goals
Customer Service Orientation

Cash Handling
Cleaning
Cash Register Operation
Food Safety
Supporting Sales Staff
Stocking and Replenishing
Product Sales

Work History

Associate, 01/2019 to Current
Company Name – City, State

Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Strategically plated hot meals and salads in aesthetically pleasing arrangements.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Sanitized dining ware and kitchen equipment according to health code standards.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Created appealing food arrangements for party trays and specialized orders.

Associate, 10/2016 to 01/2019
Company Name – City, State

Developed and actualized customer service initiatives to decrease wait times.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Checked prices for customers and processed items sold by scanning barcodes.
Mentored new team members on POS system operation, customer service strategies and sales goals.

Cashier, 09/2013 to 09/2015
Company Name – City, State

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers by answering questions and fulfilling requests.
Increased sales by offering advice on purchases and promoting additional products.
Educated customers on promotions to enhance sales.
Answered questions about store policies and concerns to support positive customer experiences.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Produce Associate, 04/2011 to 03/2013
Company Name – City, State

Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Stayed current on available products, store promotions and customer service policies to better shoppers.
Stocked fruits and vegetables and removed old or poor quality products.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Completed prep work on pre-packaged vegetables and fruits.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
Pleasantly greeted customers and provided prompt and courteous service at all times.

Education

GED: N/A, 06/2014
Marple Newtown Senior High School - City, State

Resume Overview

Create a job alert for [job role title] at [location].

Associate Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes