Associate Resume Example Ascena Retail Group

ASSOCIATE

Professional Summary

Focused [Job Title] with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid [Industry] background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills

EMR Charting
Team building
Customer service
MS Office
Problem resolution
Operational improvement
Relationship development
Budgets
Supervision

Communications
Organization
[Type] equipment
First Aid/CPR
Project organization
Team management
Business operations
Process improvement

Education

Jamese.allen,dixhillsCity06/1991GED

Work History

Ascena Retail Group- Associate
Austin , TX10/2017 - 02/2018

Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
Conducted [Timeframe] reviews of landing and takeoff devices to assess and meet repair needs.
Arrested aircraft with use of [Type] and [Type] systems through manual and automatic activation.
Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
Signaled pilots manually to correct movements and prevent accidents.
Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
Set up and adjusted visual aids to help pilots make safe landings.
Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
Boosted [Location]-area counseling by developing [Number]-prong approach in collaboration with interdisciplinary practitioners.
Devised and enhanced treatment strategies to promote continued progress.
Spearheaded group counseling sessions to help individuals deal with [Type] and [Type] issues.
Created community-oriented counseling program to positively impact [Type] and [Type] concerns.
Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
Monitored accounts for compliance with established payment plans and flagged those in violation.
Handled estimated [Number] inbound and outbound calls daily, remaining highly focused on securing required funds.
Tracked down individuals and assets in field and took possession of [Type] and [Type] property.
Trained new team members on scripts, company services and performance strategies and provided mentoring.
Collected payments by phone, set up wire transfers and initiated immediate plans for repayment.
Used scripted conversation prompts to convey current account information and obtain payments.
Performed skip tracing on all past due accounts to locate responsible individuals.
Reviewed accounts and provided recommendations to [Job Title] regarding repossession actions.
Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.

Ascena Retail Group- Associate
Bunker Hill Village , TX04/2015 - 09/2015

Coordinated daily workflow through task prioritization and concise scheduling.
Provided guidance to management regarding project bids for onsite improvements.
Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Supervised daily operations, including employee performance, preventive maintenance and safety.
Developed and implemented employee incentive programs to promote top performance.
Rolled out improved training programs for maintenance employees.
Procured pricing information from various vendors to support cost-effective purchasing.
Supervised [Number] employees, including scheduling, training and performance monitoring.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
Learned to expertly use hand and power equipment for hoisting, drilling, precision measuring and electronic testing.
Partnered with [Job title]s on [Task] and [Task] to successfully complete projects within anticipated deadlines.
Installed, aligned and balanced new equipment while managing work of [Number] employees.
Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
Observed and adhered to all guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
Determined new technique to streamline [Type] processes, increasing workflow [Number]%.
Employed best maintenance and safety practices with [Number]% incident rate.
Reviewed blueprints and specifications to identify most effective ways to approach [Type] and [Type] projects.
Completed expert welding and maintenance of all instruments throughout kill floor.
Properly planned processes and assignments after scrutinizing schematic diagrams.
Performed electrical and mechanical repairs of production equipment, minimizing downtime [Number]%.
Created work schedules and set up training for [Number] employees working on [Type] equipment.
Prepared and presented detailed reports to upper management in addition to keeping detailed records of equipment, work orders and system upgrades.
Studied system requirements to order components and parts and perform acceptance tests.
Completed partial or full dismantling of equipment to quickly repair or replace defective componentsand restore functionality.
Monitored equipment inventories to streamline work readiness and align supplies with specifications for each job.
Overhauled, installed and repaired equipment, including centrifugal compressors, pumps, valves, separators and generators.
Reviewed and studied schematic diagrams to properly plan and process assignments.
Performed installation, alignment and balancing of equipment.
Implemented scheduled maintenance, retooling production status sheets and driving [Number] tasks to achieve scheduling effectiveness.
Implemented advanced diagnostic tools to resolve customer complaints.
Maintained strong focus on safety and efficiency to provide comprehensive support to [Job title]s performing skilled repairs.
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Oversaw comprehensive maintenance of machines, lights, fans, plumbing, hydraulic, electrical and pneumatic systems.
Managed maintenance activities, including supervising staff and inspecting equipment.
Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime [Number]%.
Liaised with internal departments to optimize productivity and efficiency.
Actualized strategic plans and managed equipment, lifecycles and processes.
Analyzed and identified equipment failure root causes and initiated correction actions.
Tested systems to enhance power flow and safely install new system components, fixtures and motors.
Safely installed new electrical components, fixtures and motors in addition to testing systems to enhance power flow.
Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Oversaw use and maintenance of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.
Conducted training, licensing and vehicle inspections for new employees.
Confirmed installations and implementations met project requirements by closely reviewing and studying blueprints.
Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
Closely reviewed blueprints to guide quality implementations.
Optimized productivity by eliminating downtime, efficient budgeting, allocating tasks and maintaining high standards of safety and quality.
Used and operated various types of tools such as power saws, sanders, grinders, forklifts and basic hand tools.
Developed process improvements to increase reliability and equipment performance.
Assessed schematic diagrams to properly plan and initiate [Type] assignments.
Maintained high standards of efficiency and safety during analysis and troubleshooting of electrical, hydraulic and pneumatic systems.
Maintained [Type] and [Type] equipment by troubleshooting breakdowns and performing preventive maintenance, including [Action] and [Action].
Delivered comprehensive support to [Job title]s performing skilled repairs and kept continuous focus on safety and efficiency.
Promoted commitment to high standards of efficiency and safety, which improved analysis and troubleshooting of electrical, hydraulic and pneumatic systems.
Verified proper analysis and troubleshooting of electrical, hydraulic, plc and pneumatic systems, maintaining top levels of efficiency and safety.
Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Reviewed and studied blueprints to double-check installation and implementation project requirements.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Guaranteed quality installations and implementations by closely reviewing and studying blueprints.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by [Number]%.
Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.

Ascena Retail Group- Associate
Glendale , CA10/1999 - 12/1999

Maximized customer interactions by promptly identifying needs and wants.
Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
Orchestrated efficient routing by producing accurate shipping documentation and package labels.
Placed, tagged and secured merchandise in diverse designated areas.
Conducted [Timeframe] counts and [Timeframe] audits of inventories to identify and resolve discrepancies in records.
Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Restocked products and rotated items according to standard procedures.
Compared shipping orders and invoices against contents received to verify accuracy.
Kept work areas clean, safe and organized.
Maintained accurate records in [Software], including materials weights, bill amounts and identified variances.
Maintained effective and on-schedule delivery of [Type] and [Type] packages, identifying and selecting optimal shipping methods to meet targets.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Operated [Type] and [Type] equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Compiled and maintained important records such as [Type], [Type] and [Type] data using [Software].
Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Drove productivity and process efficiency through [Action].
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Reviewed order data on [Timeframe] basis to verify transactions and shipping dates.
Conducted research to address shipping errors and packaging mistakes.
Worked with vendors to schedule more than [Number] daily pickups and [Number] weekly deliveries.
Moved shipment materials to and from designated areas using lift and hand trucks.

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