Associate Resume Example
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ASSOCIATE
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Skilled Associate with solid understanding of sales environment intricacies. Adept at navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.
Skills
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Experience
Associate
Mettawa , ILCognizant Technology Solutions/Jan 2018 to Current
Mettawa , ILCognizant Technology Solutions/Jan 2018 to Current
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
- Palletized merchandise for easy movement to sales floor locations.
- Removed debris from aisles to avoid blocking customers or creating safety concerns.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Organized stockroom by keeping products in correct locations to maintain accurate inventory counts and free-flowing aisleways.
- Scanned container labels with RF scanners to verify contents and determine target destinations.
- Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Blocked and faced all products on shelves and displays to meet company policies.
- Noted current product inventory levels to support completion of order requests and audits.
- Conveyed inventory levels and processes to internal and external customers to meet diverse requirements and smooth process flow.
- Assisted with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Welcomed customers, offering assistance to help find necessary store items.
DSD Receiver
Smyrna , GAKroger/Jul 2016 to Oct 2018
Smyrna , GAKroger/Jul 2016 to Oct 2018
- Identified damaged goods received and processed and completed documentation according to defined processes.
- Stocked received merchandise in retail area and arranged to promote sales.
- Separated outdated merchandise, including batteries, food and magazines and processed as prescribed to promote most current products.
- Checked in products from each DSD vendor, verifying correct quantities of specified items.
- Assisted in safe unloading of incoming shipments and verified that incoming material arrived in saleable condition.
- Transitioned received DSD products and other merchandise into store and tracked in inventory logs.
- Received product deliveries and supplies from distribution centers and other suppliers.
Assistant Childcare Provider
Issaquah , WAPcc Natural Markets/Mar 2009 to Oct 2016
Issaquah , WAPcc Natural Markets/Mar 2009 to Oct 2016
- Used clear communication and professionalism to develop constructive relationships with families.
- Instructed children in health and personal habits, including eating, resting and toilet habits.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
- Secured indoor and outdoor premises to protect children under care.
- Improved group and individual behavior by employing positive management strategies.
- Balanced schedules to provide optimal rest, play and educational periods.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Completed morning classroom and play area opening duties.
- Implemented positive behavior support.
- Physically and verbally interacted with children throughout each day to promote mental and emotional development.
- Communicated clearly to children in developmentally appropriate way.
- Conducted phone interviews with parents.
- Continually encouraged children to be understanding and patient with others.
- Used crowd management techniques to create safe and secure childcare environment.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Developed and implemented lesson plans based on ages and abilities of class children.
- Enforced rules to teach manners and maintain safe environment.
- Assisted manager in planning daily program to maximize resource utilization.
- Wrote newsletters and email to communicate monthly activity schedules to parents.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Established and maintained safe play environment for children.
- Sanitized all toys and play areas daily.
- Supported children's emotional and social development with one-on-one attention.
- Trained in Epi-Pen and allergic reaction emergency procedures.
- Reported health concerns and posted health warnings in case of illness.
- Coordinated field trips to local parks, fire stations and zoos.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Set up tables, decorations and refreshments for family events.
- Enforced disciplinary limits to create structured environment conducive to learning.
- Collaborated daily with classroom teachers to keep activities running smoothly.
- Openly exchanged ideas and materials with coworkers.
- Used read-aloud time and alphabet games to promote early literacy.
- Maintained neat environment by organizing toy bins and bookshelves.
Cashier
City , STATEWalmart/Jun 2010 to Oct 2012
City , STATEWalmart/Jun 2010 to Oct 2012
- Assisted with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Helped customers find specific products, answered questions and offered product advice.
- Monitored sales events, added new merchandise and rang up purchases.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education and Training
Cosmetology : Cosmetology EducationEmpire Feb 2013City, State
High School DiplomaBolingbrook Jun 2010City, State
Associate of Science: Business AdministrationBrown Mackie City, State
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Resume Overview
School Attended
- Empire
- Bolingbrook
- Brown Mackie
Job Titles Held:
- Associate
- DSD Receiver
- Assistant Childcare Provider
- Cashier
Degrees
- Cosmetology : Cosmetology Education
High School Diploma
Associate of Science : Business Administration
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