LiveCareer-Resume

associate resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Quality-driven Fast Food Worker offering two years of restaurant experience in high volume establishments. Skilled with keeping the area clean, bagging the orders and making the drinks for the orders. Solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Skills
  • Reliable and Punctual
  • Cleaning and Sanitizing
  • Employee Training and Supervision
  • Multitasking and Organization
  • Food and Beverage Service
  • Customer Service
  • Cash Drawer Operations
  • Adaptability and Flexibility
  • Collaboration and Teamwork
  • Food Packaging and Labeling
  • Courteous and Professional
  • Customer Relations
  • Cash Handling
  • Merchandising
  • Problem-Solving
  • Store Opening and Closing
  • POS System Operation
  • Meeting Sales Goals
  • Adaptable and Flexible
  • Building Customer Loyalty
Education and Training
Pasadena City College Pasadena, CA Expected in 06/2023 ā€“ ā€“ : - GPA :
El Rancho High School Pico Rivera, CA Expected in 07/2020 ā€“ ā€“ Diploma : - GPA :
Experience
Emergent Biosolutions - Associate
Gaithersburg, MD, 11/2021 - Current
  • Kept customer and food preparation areas clean and well-organized.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Maintained neat, well-groomed appearance, hair restraint and minimal jewelry to meet company standards.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Made and served coffee, tea and fountain drinks.
  • Organized food items on serving trays and in carry-out packages.
  • Served orders to customers at windows, counters and tables.
  • Measured ingredients according to specified recipes to reduce waste.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Completed opening, closing and shift change tasks by following company guidelines.
Horizon Fitness - Retail Sales Associate
Bellevue, WA, 11/2021 - 01/2022
  • Greeted each customer and offered assistance in finding requested items
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Managed cash register operations using POS system and processed sales and returns.
Chick-fil-A - Front of House Team Member and Delivery Driver
City, STATE, 08/2020 - 11/2021
  • Memorized menu and offered recommendations
  • Welcomed each guests , opened the door and engaged with guests
  • Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Explained menu items, took orders, and delivered food courses
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Documented time of delivery to record completion of order.
  • Kept customer and food preparation areas clean and well-organized.
  • Organized food items on serving trays and in carry-out packages.
  • Served orders to customers at windows, counters and tables.
  • Verified orders and bagged items for easy transport.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Delivered fresh food to customers across local area.
  • Recorded weekly hours and mileage for accurate payment.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Trained new staff in food delivery, money handling and customer service processes.
Languages
English :
Full Professional
Negotiated :
Spanish :
Native/ Bilingual
Negotiated :
Accomplishments

Performed in the 2020 and 2022 Rose Parade

Activities and Honors

Colorguard performer

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Resume Overview

School Attended

  • Pasadena City College
  • El Rancho High School

Job Titles Held:

  • Associate
  • Retail Sales Associate
  • Front of House Team Member and Delivery Driver

Degrees

  • Diploma

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