LiveCareer-Resume

associate resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Reliable team member with 3 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Positive and upbeat restaurant professional able to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.

Skills
  • Issue resolution
  • Customer greeting
  • Cash management
  • Customer assistance
  • Merchandise restocking
  • Product recommendations
  • Credit and cash transactions
Experience
09/2019 to Current
Associate Axa Ny, NY,
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Removed trash and dropped food items regularly to keep work spaces neat and clean.
  • Assisted customers with store and product complaints.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
02/2018 to 11/2020
Cashier/Sales Associate Ace Hardware Beatrice, NE,
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed customer payments quickly and returned exact change and receipts.
05/2019 to 07/2020
Hostess Jackson Hosptial & Clinic Montgomery, AL,
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Checked dining and serving areas every 15 to verify proper cleanliness and readiness for guests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
11/2017 to 04/2018
Cashier/Prepared Foods Team Member Burger King City, STATE,
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answering questions and offering advice.
Education and Training
Expected in 04/2020 to to
Certification: Health Care
Summit Academy Opportunities Industrialization Center - Minneapolis, MN
GPA:
Expected in 06/2019 to to
High School Diploma:
Washburn High School - Minneapolis, MN,
GPA:

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Resume Overview

School Attended

  • Summit Academy Opportunities Industrialization Center
  • Washburn High School

Job Titles Held:

  • Associate
  • Cashier/Sales Associate
  • Hostess
  • Cashier/Prepared Foods Team Member

Degrees

  • Certification
  • High School Diploma

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