-Reliable warehouse professional with experience managing receiving, shipping, and inventory operations. Dedicated and self taught in many departments, Highly adaptable team leader with excellent background of quick and effective performance.
-Outgoing and friendly receptionist offering customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking talent, including clerical support and interaction. Excels in calendar management, scheduling, data-entry and database administration.
Trustworthy and dedicated with over 2 year of experience serving customers as a receptionist and cashier. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Skills
Invoicing
Cash Handling
Cleaning
Customer Complaint Resolution
Inbound and Outbound Calling
Scheduling
Shipping and Receiving
Quality Management
Product Knowledge
Cash Register Operation
Maintaining Store Appearance
Customer assistance
Staff Training
Basic math skills
Time management skills
Receipt and refund issuance
Money handling
Order taking
Cleaning and sanitizing
Identification Checks
Refund Handling
Order Picking and Processing
Lifting and Sorting
Materials Handling and Transport
Wrapping and Boxing
Forklift Operation
Packaging
Sorting
Operations Support
Warehouse Logistics
Pallet Jack Operations
Labeling and boxing
Loading and unloading
Box Lifting
Warehouse Environment Safety
Quality control
Package labeling
Good listening skills
Leadership
Troubleshooting
Customer Service
Teamwork
Compassion
Order fulfillment
Warehousing functions
Responsible
Basic math
Critical thinking
Teambuilding
Self-motivated professional
Product Knowledge
Quality Assurance Controls
Good with Numbers and math
Friendly and helpful
Fast and efficient service worker
Organized multi-tasker
Excellent work ethic
Leadership
Multitasking abilities
Self-motivated professional
Critical thinking
Work History
10/2019 to Current
Associate Axa – Ny, NY,
Stowing merchandise in a timely matter.
Picking customer orders and completing the task with accuracy and efficiency.
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
Tracked and analyzed reports to determine needed improvements.
Worked with vendor representatives to resolve damaged shipments and item shortages.
Resolved wide range of problems, including missing merchandise, delivery cancellations, damaged merchandise and incomplete deliveries.
Operated forklift to transport shipments from shipping and receiving platform to storage and work areas.
Initiated proof of delivery documents to trace lost shipments.
Updated computer tracking system with latest product movements.
Educated associates on organizational mission and goals to help improve rates.
Managed timely and effective replacement of damaged or missing products.
Responded proactively and positively to rapid change.
Cross-trained and backed up other team leaders.
Increased efficiency and team productivity by promoting operational best practices.
Sought ways to improve processes and services provided.
Collaborated with other departments on supply and quality issues.
10/2018 to 10/2019
AssociateAxa – Il, IL,
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Loaded, unloaded and moved material to and from storage and production areas.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Amazon software to update system.
Worked overnight shifts during peak periods to meet coverage needs.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Documented production information via daily system logs and discussed issues with management.
Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Supported current production needs by moving items between equipment, conveyors and staging areas.
Created and deployed best practices to improve efficiency and reduce defects.
Examined customer packages for defects or issues, reported problems quickly and maintained high levels of accuracy.
Managed timely and effective replacement of damaged or missing products.
Responded proactively and positively to rapid change.
Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Kept work areas clean, safe and organized.
Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
09/2017 to 10/2018
ReceptionistAerospace Coatings International – Oxford, AL,
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Routed incoming mail and messages to relevant personnel without delay.
Collected service payments from clients and updated account balances.
Handled complaints and questions, and re-directed calls to other team members as appropriate.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Answered phone calls and answered questions from potential customers.
Analyze appliance blueprints.
Order material and parts for technicians.
Created reports detailing all aspects of inventory, including costs, deliveries and usage.
Performed general cleaning duties to maintain sanitary and safe area.
Education
Expected in 03/2011
High School Diploma : Evolution Academy - Richardson, TX, GPA:
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