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Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable with strong ability to multitask. Offering 25 years experience in customer service. Highly organized, dependable and punctual with team-oriented mentality.

Skills
  • Time Management
  • Customer interaction
  • Oral communication
  • Sales Techniques
  • Customer Service
  • Inventory control procedures
  • Cash handling accuracy
  • Retail loss prevention
  • Merchandising knowledge
  • Listening skills
  • Excellent communication skills
  • Outgoing personality
  • Documentation and recordkeeping
  • Reliable and punctual
  • Reading comprehension skills
  • Money handling
  • Customer- and service-oriented
  • Cash register operation
  • Client account management
  • Retail merchandising expertise
  • Verbal/written communication
Experience
Associate, 07/2019 to Current
Benz CommunicationsTempe, AZ,
  • Identified needs of customers promptly and efficiently.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Secured items and packages for transport to alleviate damage.
  • Performed scheduled inventory counts and supply audits.
Replenishment Associate, 01/2018 to 07/2020
Michaels StoresBeaverton, OR,
  • Received and reviewed packing lists and fulfilled purchase orders.
  • Built displays and end caps to highlight merchandise and increase sales.
  • Transported received inventory to storage location and organized according to warehouse plan.
  • Restocked end caps, displays and racks with new merchandise.
  • Updated computer system using hand scanners.
  • Bagged, labeled and boxed items to prepare for stocking and customer order fulfillment.
  • Unloaded, checked, counted and sorted incoming product to verify receipt of items.
  • Stocked shelves and carried merchandise out to floor so customers could select needed items.
  • Kept sales floor and stockroom neat and clean.
  • Corrected price tags and signs to match current prices.
DSD Receiver, 12/2012 to 10/2017
KrogerLake Mary, FL,
  • Transitioned received DSD products and other merchandise into store and tracked in inventory logs.
  • Assisted in safe unloading of incoming shipments and verified that incoming material arrived in saleable condition.
  • Organized receipt and processing of products received directly from manufacturer for delivery to sales floor.
  • Identified damaged goods received and processed and completed documentation according to defined processes.
  • Checked in products from each DSD vendor, verifying correct quantities of specified items.
  • Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
  • Monitored activities of personnel in receiving area, training new people in proper and safe procedures to protect store's investment.
  • Separated outdated merchandise, including batteries, food and magazines and processed as prescribed to promote most current products.
  • Received product deliveries and supplies from distribution centers and other suppliers.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Organized storage areas to maximize movement efficiency and minimize labor.
DSD Receiver, 03/2007 to 10/2012
KrogerLittle Rock, AR,
  • Liaised with vendor representatives to rectify damages and shortages.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
  • Checked in products from each DSD vendor, verifying correct quantities of specified items.
  • Transitioned received DSD products and other merchandise into store and tracked in inventory logs.
  • Organized receipt and processing of products received directly from manufacturer for delivery to sales floor.
Education and Training
High School Diploma: , Expected in 06/1992
West Carteret High School - Morehead City, NC
GPA:

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Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • West Carteret High School
Job Titles Held:
  • Associate
  • Replenishment Associate
  • DSD Receiver
  • DSD Receiver
Degrees
  • High School Diploma