Associate resume example with 13+ years of experience
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Hardworking and reliable with strong ability to multitask. Offering 25 years experience in customer service. Highly organized, dependable and punctual with team-oriented mentality.
Skills
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Experience
07/2019 to Current
Associate Benz Communications – Tempe, AZ,
- Identified needs of customers promptly and efficiently.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Secured items and packages for transport to alleviate damage.
- Performed scheduled inventory counts and supply audits.
01/2018 to 07/2020
Replenishment Associate Michaels Stores – Beaverton, OR,
- Received and reviewed packing lists and fulfilled purchase orders.
- Built displays and end caps to highlight merchandise and increase sales.
- Transported received inventory to storage location and organized according to warehouse plan.
- Restocked end caps, displays and racks with new merchandise.
- Updated computer system using hand scanners.
- Bagged, labeled and boxed items to prepare for stocking and customer order fulfillment.
- Unloaded, checked, counted and sorted incoming product to verify receipt of items.
- Stocked shelves and carried merchandise out to floor so customers could select needed items.
- Kept sales floor and stockroom neat and clean.
- Corrected price tags and signs to match current prices.
12/2012 to 10/2017
DSD Receiver Kroger – Lake Mary, FL,
- Transitioned received DSD products and other merchandise into store and tracked in inventory logs.
- Assisted in safe unloading of incoming shipments and verified that incoming material arrived in saleable condition.
- Organized receipt and processing of products received directly from manufacturer for delivery to sales floor.
- Identified damaged goods received and processed and completed documentation according to defined processes.
- Checked in products from each DSD vendor, verifying correct quantities of specified items.
- Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
- Monitored activities of personnel in receiving area, training new people in proper and safe procedures to protect store's investment.
- Separated outdated merchandise, including batteries, food and magazines and processed as prescribed to promote most current products.
- Received product deliveries and supplies from distribution centers and other suppliers.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Organized storage areas to maximize movement efficiency and minimize labor.
03/2007 to 10/2012
DSD Receiver Kroger – Little Rock, AR,
- Liaised with vendor representatives to rectify damages and shortages.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
- Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
- Checked in products from each DSD vendor, verifying correct quantities of specified items.
- Transitioned received DSD products and other merchandise into store and tracked in inventory logs.
- Organized receipt and processing of products received directly from manufacturer for delivery to sales floor.
Education and Training
Expected in 06/1992
High School Diploma:
West Carteret High School - Morehead City, NC
West Carteret High School - Morehead City, NC
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Resume Overview
School Attended
- West Carteret High School
Job Titles Held:
- Associate
- Replenishment Associate
- DSD Receiver
- DSD Receiver
Degrees
- High School Diploma
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