LiveCareer-Resume

associate resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Receiving
  • Materials transportation
  • Unloading Cargo
  • Packing and scanning
  • Package labeling
  • Detail-oriented
  • Excellent work ethic
  • Compassion
  • Customer Service
  • Good listening skills
  • Customer service
  • Stocking and Display Maintenance
  • Client Needs Assessment
  • Cash Handling
  • Teamwork
  • Forklift Operation
  • Mail Sorting
  • Forklift Operations
  • Stocking and Replenishing
  • Cash Drawer Management
  • Product Restocking
  • Maintaining Store Appearance
  • Currency Sorting
  • Customer assistance
  • Point-of-sale system operation
  • Written and verbal communication
  • Friendly demeanor
  • Adaptability
  • Basic math skills
  • Compassion
  • Responsible
  • Reading comprehension
  • Interpersonal Communication
  • Multitasking abilities
Education
Valencia College Orlando, FL Expected in ā€“ ā€“ Associate Of Arts And Sciences : General Studies - GPA :
Work History
Guardtexas - Associate
Southlake, TX, 10/2020 - Current
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Labeled packages according to instructions provided on work orders.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers by answering questions and fulfilling requests.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Used POS system to process sales, returns, online orders and gift card activations.
Guardtexas - Associate
San Antonio, TX, 03/2018 - 06/2020
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Educated customers on promotions to enhance sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers by answering questions and fulfilling requests.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Gordon Food Service - Receiving Clerk
Jewett City, CT, -
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Unloaded materials and goods at designated locations for best project availability.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Worked in team environment to maintain high levels of productivity.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Wrapped pallets in shrink wrap prior to loading.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

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Resume Overview

School Attended

  • Valencia College

Job Titles Held:

  • Associate
  • Associate
  • Receiving Clerk

Degrees

  • Associate Of Arts And Sciences

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