LiveCareer-Resume

associate resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Skills
  • Money Management
  • Trainer
  • Problem solver
  • Customer interaction
  • Sales Techniques
  • Business strategies
  • Time Management
  • Basic math
  • Decision-making
  • Organizational skills
  • Friendly, positive attitude
  • Relationship building
  • Multitasking
  • Teambuilding
Experience
Associate, 07/2021 - Current
Hines Minneapolis, MN,
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Prepared merchandise for purchase or rental.
Associate, 06/2012 - 08/2014
Hines Munich, DE,
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Investigated and resolved issues to drive better service for customers and employees.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
Associate, 10/2010 - 10/2012
Hines Newark, NJ,
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Investigated and resolved issues to drive better service for customers and employees.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Promoted sales initiatives to support company brand.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Prepared merchandise for purchase or rental.
Census Worker, 07/2009 - 08/2009
Personal Mini Storage Saint Augustine, FL,
  • Interpreted interview questions to assist people in providing appropriate answers.
  • Assisted people in filling out surveys and explained items on survey forms.
  • Double-checked information on survey forms or information pads to verify accuracy of information.
  • Read maps and located addresses to complete assigned forms via personal interview.
  • Asked questions pertaining to name, age, religious preference and state of residency.
  • Compiled, recorded and coded information derived from specified forms into predefined databases.
  • Charted out plans to visit residents of specified cities.
  • Reviewed data obtained from interview for completeness and accuracy.
  • Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
  • Met with supervisor daily to submit completed assignments and discuss progress.
  • Identified and resolved inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
Self Storage Manager, 08/1990 - 07/2006
Several Storage Facilities City, STATE,
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Analyzed business performance data and forecasted business results for upper management.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
Education and Training
Certificate : Business Management, Expected in 06/1980
-
Churchman's Business School - Easton, PA,
GPA:
Status -
High School Diploma: , Expected in 06/1978
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North Hunterdon Regional High School - Annandale, NJ,
GPA:
Status -
Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with nineteen years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

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Resume Overview

School Attended

  • Churchman's Business School
  • North Hunterdon Regional High School

Job Titles Held:

  • Associate
  • Associate
  • Associate
  • Census Worker
  • Self Storage Manager

Degrees

  • Certificate
  • High School Diploma

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