Associate resume example with 17 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Upbeat, customer-focused Sales Associate with 35 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

  • Customer Service
  • Team player
  • Energetic
  • Goal oriented
  • Dedicated
  • Focused
05/2016 to Current Associate Korn/Ferry International | Chicago, IL,
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Protected food from spoilage by storing according to safety procedures.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
  • Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
05/2016 to Current Salad Bar Attendant Fogo De Chao | Chicago, IL,
  • Set up buffet and filled with food for a salad bar.
  • Took precautions to avoid cross-contamination between food items.
  • Followed safety protocols in handling of equipment and food.
  • Maintained a spotless bar, guard and floor area.
  • Restocked plates, utensils and ingredients on a continual basis.
  • Replaced aging items with fresh ingredients.
  • Monitored buffet food quantities and refilled items.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
05/2016 to Current Grill Cook Headway Corporate Resources | Geneseo, NY,
  • Cooked all food to order ensuring adherence to company quality standards.
  • Cleaned grills and other kitchen tools and areas.
  • Supported other kitchen team members when needed.
  • Reviewed quality standards and ensured continuous application throughout the kitchen environment.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Maintained cleanliness and organization of all line workstations.
  • Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
05/2004 to 05/2016 Server Guest Services, Inc. | Spring Hill, FL,
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Prepared salads and appetizers to back up kitchen staff.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Education and Training
Expected in 06/1987 High School Diploma | Kenmore East Senior High School, Tonawanda, NY GPA:
Expected in | Real Estate Hondros College of Business, Westerville, OH GPA:

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Resume Overview

School Attended

  • Kenmore East Senior High School
  • Hondros College of Business

Job Titles Held:

  • Associate
  • Salad Bar Attendant
  • Grill Cook
  • Server


  • High School Diploma
  • Some College (No Degree)

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