Assistant Selling Manager Resume Example Williams Sonoma, Inc.

ASSISTANT SELLING MANAGER

Professional Summary

Accomplished Sales Manager offering fours years of experience developing and maximizing merchandising sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Skills

Proficient in MS Office
Providing Information
Customer Transactions
Active Listening
Training and Development
Conflict Resolution
Staff Management
Processes and Procedures
Leadership
Team Building
Operations management
Financial Management

Policies And Procedures
Budgeting
Sales Goals
Strategic Planning
Needs Assessments
Quality Standards
Inventory oversight
Sales and marketing
Client management
Detail-oriented
Organizational skills

Education

Rutgers UniversityCityBachelor of Science:Business Management

Degree in progress

Middlesex County CollegeCity07/2019Associate of Science:Business Administration

Graduated with 3.5 GPA
Graduated cum laude
Awarded High Honors
Dean's List Spring 2017 and Winter 2017

Carteret High SchoolCity06/2015High School Diploma

Graduated with 3.7 GPA
Graduated Top 25% of Class
Elected to Vice President for Student Government in 2011-2014
Member of Math Club 2011-2013

Work History

Williams-Sonoma, Inc. - Assistant Selling Manager
Palo Alto , CA03/2018 - 01/2021

Collaborated with Store Manager to implement continuous improvements, drove KPI results, and maximized business opportunities.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
Hired, supervised, and coached 30 employees on sales strategies to optimize performance.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Drove business success by maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices.
Increased YoY sales by 2.3% in 2018.
Monitored sales team performance, analyzed sales data, and reported information to the store manager.
Coordinated staff sales meetings with a diverse group of coworkers to accomplish goals and address issues related to products and services.
Introduced new inventory management measures, effectively decreasing product theft by over 1% within a year.
Managed revenue models, process flows, operations support, and customer engagement strategies.
Evaluated store sales and payroll goals to adjust scheduling based on business needs.
Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion, and user acquisition.
Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings and long-term business growth.
Organized promotional events, and led the use of technology to enhance and interact with the community to increase sales volume through the usage of BOSS, Store to Door, Social Media.
Achieved established KPI for company, regional team, and individual performance through teamwork and focus on customers.
Accomplished sales goals and boosted revenue by $40k through product knowledge, business planning, and customer relationship management.
Recognized as number one store in the district and top five in the regional market in 2018.
Created and launched new online marketing strategies, resulting in a 2% sales increase.
Led solution selling strategy initiatives to maximize sales of America Eagle credit cards.
Led the District in Loyalty Benefits Program from 2019 to 2020.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

St Therese Home Of New Hope - Sales Associate
Saint Louis Park , MN08/2017 - 03/2018

Performed register sales transactions efficiently and accurately in accordance with established cash control procedures and customer service guidelines.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Organized sales floor, cash wrap, fitting room, and stockroom to ensure presentation and safety of employees and customers while following enterprise guidelines.
Executed efficiently and effectively the handling of all merchandise from shipment processing, monthly floor sets, markdown optimization, and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
Proactively resolved customer concerns in a manner consistent with enterprise policy, with customer satisfaction first in mind.
Trained and developed colleagues in company processes, product knowledge, customer service, and selling techniques.

Greenheart Woodworking Inc - Office Assistant
City , STATE05/2016 - 06/2017

Performed general office clerk duties and errands.
Handled incoming calls and other forms of communications, and recorded information and messages as needed.
Coordinated events and meetings as necessary.
Greeted clients and visitors, and aided and resolved client issues.
Collected payments, issued receipts and updated accounts to reflect new balances
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current
Helped organize and maintain office common areas, supply inventory and office equipment.

Resume Overview

School Attended

Rutgers University
Middlesex County College
Carteret High School

Job Titles Held:

Assistant Selling Manager
Sales Associate
Office Assistant

Degrees

Bachelor of Science : Business Management
Associate of Science : Business Administration
High School Diploma

Assistant Selling Manager Resume Example

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