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assistant real estate manager resume example with 6+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Seasoned Assistant Real Estate Manager with over 8 years of combined experience with both Residential and Commercial Property Management. Currently studying to obtain California Real Estate License with a goal of moving up in the industry and becoming a Real Estate Manager,

Skills
  • Yardi P2P
  • Yardi Voyager
  • PULSE
  • Axis Portal
  • Angus Anywhere
  • AppFolio Property Manager
Work History
02/2021 to Current Assistant Real Estate Manager Cb Richard Ellis | Chattanooga, TN,
  • Highlights:
  • Assisted in closing Pasadena Commons Account with one month notice from Ownership while processing 2020 opX reconciliations and notification for tenants
  • Update outdated Tenant Manual Handbook
  • Key Duties
  • Assist Real Estate team in managing a 477,101 sq. ft. Class A+ property in Pasadena
  • Generate RFPs to procure bid pricing from vendors for building maintenance needs through P2P system
  • Create and maintain vendor contracts and Purchase Orders within P2P system
  • Create lease abstracts for new incoming tenants and update current existing lease abstracts as needed
  • Assist SREM with preparing CAM Reconciliations and estimated OpX letter and statements to tenants
  • Assist SREM with completion of invoice reclasses to ensure accuracy of building allocations
  • Complete monthly property inspection with engineers
  • Assist SREM with development of annual budgeting by reaching out to vendors and obtaining pricing for vendor services
  • Maintain and ensure property KPI metrics are compliant for the property
  • Complete monthly property inspection with engineers
  • Assist SREM with monthly CPR by completing Asset Summary section
  • Review monthly rent edits sent by accounting to ensure accurate posting of tenant rent and charges
  • Review monthly aging report and with tenants to address delinquencies
  • Completes monthly manual billings for additional tenant charges such as utility and work order billbacks through PULSE
  • Maintain and update Operations Agenda for weekly Management team meeting
  • Process incoming invoices in P2P accounting and work with accounting to process invoices in a timely manner
  • Maintain and check vendor COI for compliance with building and contract requirements
  • Obtained ETC certification oversaw annual ridership survey for the property
  • Work directly with security team to coordinate building access requests
  • Draft, prepare and distribute memo communications to building occupants
  • Responds and resolve tenant needs through utilization of tenant work order system through Axis Portal
12/2020 to 02/2021 Real Estate Services Administrator Cb Richard Ellis | Cherry Hill, NJ,
  • Assist Real Estate team in managing City of Los Angeles Assets in DTLA; Figueroa Plaza and Public Works Building
  • Overhauled building occupant information form for better clarity and distinction
  • Maintain building occupant contact info regularly and upload to PULSE
  • Collaborated with team in developing COVID re-occupancy plan of both buildings including determination of signage site plans and generate traffic flow plan
  • Maintain and update Operations Agenda for weekly Management team meeting
  • Collect tenant rent and maintain accounts receivable check tracking spreadsheet
  • Assist with funding requests processing for accounts payable including maintaining digital filing of checks and invoices in the shared drive
  • Assist Associate REMs in coding incoming invoices using bill box number and inputting into P2P accounting, and preparing for REM final approval
  • Assist Associate REMs in reviewing the General Ledger for reclasses
  • Maintain and check vendor COI for compliance with building and contract requirements
  • Process manual billings for utility recovery on PULSE
  • Create internal critical dates spreadsheet with engineers and upload to Pulse
  • Provide phone support and foster positive relationships with tenants and clients
  • Maintain work order system on Angus Anywhere and coordinate with building engineers and janitorial teams
  • Work directly with security team to coordinate building access requests
  • Draft, prepare and distribute memo communications to building occupants
  • Completed FEMA ICS-100 Certification and LAFD high-rise Safety Director certification at Figueroa Plaza
02/2016 to 10/2019 Assistant Property Supervisor American Homes 4 Rent | Phoenix, AZ,
  • Assist Property Supervisor in managing real estate properties for clients
  • Issue maintenance work orders as needed from Resident Managers, Property Supervisor, or tenants
  • Communicate with tenants, vendors, resident managers, and owners as needed
  • Preparing correspondence to tenants for building improvements or notices
  • Obtain bid proposals and service contracts for maintenance
  • Assist with scheduling of maintenance as needed
  • Enter incoming invoices into property management softwares Yardi & AppFolio
  • Check new leases for accuracy; enter move-in information and any changes to tenant records into property management software
  • Process security deposit refunds within time allowed by law
  • Initiate various correspondence with tenants, owners, as needed by supervisor including NSF letters, 3-day Pay or Quit Notices, rent increase notices and eviction proceedings
  • Prepare unit maintenance history report prior to Property Supervisor's move-out inspection
  • Assess charges to tenant ledger, send notification letter to tenant, track collection
  • Assist with ongoing relationship with Residents and Resident Managers by communicating and ensuring compliance with company policies and procedures
  • Assist in new account set-up including utilities, data input and various correspondence
  • Reconcile & approve petty cash accounts
  • Create required vacancy and delinquency reports in advance of weekly property management meetings
09/2014 to 02/2016 Leasing Coordinator David N. Schultz, Inc. | City, STATE,
  • Process all new Rental Applications
  • Run credit reports, background reports
  • Verify employment, financial, and tenancy information
  • Field all rental inquiries.
  • Assists PM Teams with periodic filing of property management correspondence, leases, records, etc. when extra assistance is needed.
  • Assists with preparation for Resident Manager Seminars
  • Manage and update available/upcoming vacancies for company website and Craigslist
  • Perform maintenance on office electronics
  • Help Resident Managers set up e-mail and payroll accounts
  • Assist HR with payroll by preparing and processing time sheets submitted by Resident Managers
  • Assists HR with updating I-9 forms of employees to ensure up to date and accurate information
  • Assists HR with screening of Prospective Property Manager applications
Education
Expected in 06/2014 Bachelor of Arts | Psychology University of California, Riverside, Riverside, CA GPA:
Certifications
  • CA Real Estate License (In progress)
  • Employee Transportation Coordinator with South Coast AQMD
  • FEMA ICS-100
  • High-Rise Fire Safety Director at Figueroa Plaza

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Resume Overview

School Attended

  • University of California, Riverside

Job Titles Held:

  • Assistant Real Estate Manager
  • Real Estate Services Administrator
  • Assistant Property Supervisor
  • Leasing Coordinator

Degrees

  • Bachelor of Arts

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