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assistant operations manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, dispatching, database management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated student interested in applying excellent communication and interpersonal skills to any role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Hardworking and reliable with strong ability in being coachable. Offering hard working energy and determination. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Employee supervision
  • Cost analysis and savings
  • Purchasing and planning
  • Training and mentoring
  • Supervision and training
  • Employee development
  • Recruiting and hiring
  • Schedule management
  • Sound judgment
  • Cross-functional team management
  • Quality control
  • Training
  • Team Supervision
  • Safety
  • Experience in leadership
  • Troubleshooting
  • Improvement plan knowledge
  • Supervision & leadership
Experience
01/2021 to 02/2023
Assistant Operations Manager Firstservice Residential Reno, NV,
  • Coached employees to work together to carry out daily functions and meet service objectives.
  • Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
  • Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
  • Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
  • Recruited qualified candidates to bolster department operations and increase productivity.
  • Developed lucrative relationships with clients to promote future business opportunities.
  • Communicated clear action plans to optimize results and successfully execute operational activities.
  • Assisted with interviewing and hiring of employee team members with appropriate skills.
  • Monitored new employees, evaluated training programs and reported progress to supervisors.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Created effective business plans to focus strategic decisions on long-term objectives.
10/2018 to 12/2021
Light Engineer Southside Lighting City, STATE,
  • Evaluated failures in operational processes and conducted root cause analysis to find problem sources.
  • Mastered and applied lean manufacturing principles in researching and implementing new production methodologies.
  • Coordinated with vendors, suppliers and manufacturing personnel to resolve technical and quality issues.
  • Contributed to product design and prototype development.
  • Tested final products to ensure quality.
  • Administered equipment maintenance, effectively troubleshooting faulty, damaged or inoperative components and systems.
  • Troubleshoot and repaired designs, materials and processes of Christmas Lights.
  • Addressed and resolved technical concerns to comply with internal standards and regulatory requirements.
  • Devised, evaluated, implemented and oversaw multiple manufacturing projects of large scope from planning to completion.
  • Verified supplier compliance through inspection of sites and procedures.
  • Conducted maintenance and repair on production equipment.
  • Solicited observations from vendors and took feedback from customers.
05/2016 to 09/2018
Assistant/Laborer's Apprentice D.L. General Contracting City, STATE,
  • Inspected sites before and after construction projects.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Worked productively as lead or helping team member to drive customer satisfaction.
  • Operated equipment with strong focus on safety and ground communication.
  • Measured, marked or recorded openings or distances to construction layout areas.
  • Controlled traffic passing near, in or around work zones.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Tended pumps, compressors or generators to provide power or heat or move materials.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Assisted with diverse construction challenges to help team and customer.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Read plans, instructions or specifications to determine work activities.
Education and Training
Expected in 05/2027 to to
Associate of Science: Engineering (Pre-Engineering)
Blue River Community College - Independence, MO,
GPA:
Expected in 05/2017 to to
High School Diploma:
Fort Osage High School - Independence, MO
GPA:

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Resume Overview

School Attended

  • Blue River Community College
  • Fort Osage High School

Job Titles Held:

  • Assistant Operations Manager
  • Light Engineer
  • Assistant/Laborer's Apprentice

Degrees

  • Associate of Science
  • High School Diploma

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