assistant operations manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed in professional and warehouse practices, standards and regulations. Solid financial acumen, operations experience and natural leadership talents. I am a resilient and organized Operations Manager proficient in organizing schedules, managing inventory and enhancing financial controls. Effectively coordinate service initiatives and motivate employee excellence. Recognize team weaknesses and optimize plans to drive growth.
Skills
Profitability and revenue generation
Training and Development
Employee Supervision
Scheduling
Budgeting
Process Improvement
Operations Management
Heavy Equipment Operations
ISO 9000 Standards
Lean Manufacturing
6s
Transportation Activity Management
Forklift Operation
Logistics
Continuous Improvement
Cultural awareness
Planning and Coordination
Detail-oriented
Work History
Assistant Operations Manager, 08/2018 - Current Shamrock Foods – Salt Lake City, UT,
Help team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.
Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
Taught employees how to collaborate on daily job tasks and achieve service targets.
Supervised operations team to support operational excellence and excellent customer service.
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and management team with related direct reports.
Implemented policies and standard operating procedures for continuous improvement.
Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
Built relationships with customers and managed accounts to drive revenue and profit.
Managed and allocated staff and material resources to meet production goals.
Oversaw day-to-day operations, including supervising 30 employees on daily work schedules.
Documented safety action plans, quality initiatives, and team performance in Made 2 Manage system.
Maximized productivity and management systems by establishing specific goals and managing operations.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Generated operational reports for management on monthly schedule.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
General Manager, 02/2014 - 06/2018 Accor Hotels – Boston, MA,
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Organized budgets, oversaw and achieved margin targets consistently to stay on track with growth plans.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Identified and capitalized on community business opportunities with effective networking.
Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
Designed modern employee recognition program which boosted productivity and improved morale.
Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Developed and maintained relationships with community organizations, customers and suppliers through continual communication and a strong action plan.
Administrative Director, 05/2000 - 03/2014 Renown Health – Reno, NV,
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Trained employees in company and regulatory compliance requirements to promote conformance.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Organized and supervised all office activities, including event planning and renovations.
Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
Prepared budgets with forecasts and projections.
Produced highly accurate internal and external letters and memoranda.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Planned and executed events for employees and clients, including managing logistics, budgeting and vendor relations.
Education
Associate of Science: Business Administration, Expected in 10/2016 - Southern New Hampshire University - Hooksett, NH GPA: Status -
BBA: Business Administration / Information Technology, Expected in 2021 - Colorado Technical University - Colorado Springs, CO GPA: Status -
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