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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Quick and efficient worker ready to learn in any field or any skills. Skilled in stocking, customer-related services, and clerical services. Self-motivated and exceptional in team-oriented situations. Able to handle stressful situations and remain on track even in heavy traffic settings. Always willing to assist clients and employees with any issue at hand.

Skills
  • Adaptability & Flexibility
  • Attention to Detail
  • Collaboration & Teamwork
  • Communication
  • Creativity & Innovation
  • Independence
  • Interpersonal Skills
  • Problem Solving & Analytical Thinking
  • Professionalism
  • Time Management
  • Work Ethic
  • Brainstorming
  • Initiative
  • Delegation
  • Troubleshooting
  • Organization
  • Mediation
  • Written Communication
  • Stress Management
Work History
07/2019 to 04/2020
Assistant Language Teacher Ascena Retail Group Fort Worth, TX,
  • Reinforced positive classroom behavior to maintain enjoyable classroom experience.
  • Provided instruction in reading, writing and listening skills for English.
  • Team-taught lessons with fellow JTE to provide varying teaching styles.
  • Maintained excellent attendance record, consistently arriving to work before scheduled time.
  • Created games and activities for students to participate in and practice their English while having fun.
  • Instructed classes of up to 35 students on principles and strategies of English.
  • Completed in-service and additional training to maintain professional growth.
  • Led interesting and diverse group activities to engage students in course material.
  • Provided instruction in reading, writing and listening skills for English.
09/2013 to 07/2019
Merchandising Associate Wegmans Food Markets, Inc. Morrisville, NC,
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Updated pricing and signage to complete product displays and educate customers.
  • Used pallet jacks to move and position merchandise.
  • Maintained neat and clean work areas for professional appeal.
  • Updated signage and price tags to reflect current sales.
  • Operated cardboard balers, forklifts and trash compactors safely.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Communicated with vendors to answer questions, order samples and resolve issues.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Unloaded arriving product stock and moved to store display areas.
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Greeted, serviced and thanked all customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Arranged consistent shelves, bins and racks at multiple locations within one store by following established planograms.
05/2012 to 09/2013
Overnight Stocker Wal-Mart City, STATE,
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Performed light housekeeping and cleaning by discarding trash and cardboard.
  • Assisted customers by finding items quickly.
03/2009 to 05/2012
Cashier/Pharmacy Tech CVS Pharmacy City, STATE,
  • Operated cash register for cash, check and credit card transactions.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Expected in 05/2016
Bachelor of Science: Health Science
Columbus State University - Columbus, GA,
GPA:
Expected in 05/2011
High School Diploma:
Northside High School - Columbus, GA
GPA:
Accomplishments
  • Earned Employee of the Month within 3 months of starting position (Wal-Mart).
  • Offered a Support Manager position in less than 5 months of starting position (Wal-Mart).
  • Offered a Shift Supervisor Position during high school (CVS Pharmacy).

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Resume Overview

School Attended

  • Columbus State University
  • Northside High School

Job Titles Held:

  • Assistant Language Teacher
  • Merchandising Associate
  • Overnight Stocker
  • Cashier/Pharmacy Tech

Degrees

  • Bachelor of Science
  • High School Diploma

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