assistant director office of advanced practice resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Seeking a leadership position with a dynamic organization where my experience managing clinical teams to achieve measurable improvement, my abilities to evaluate data to understand opportunities for improved practice efficiency and effectiveness, experience working on IT optimization projects as a Physician Builder, my extensive experience managing and leading Advanced Practice Provider (APP) practice initiatives for a 650 APP person workforce, my ability to manage programs, effectively communicate and align diverse teams in order to facilitate change with the overall goal of providing the best patient care possible.

  • Project Management
  • Strategic Planning
  • Leadership
  • Business Development
  • Exemplary communication
  • Workforce Management
  • Staff development
  • Resource utilization
  • Quality assurance
  • Analysis and modeling
  • Work ethic
  • Critical thinking
  • Decision-making
  • Active listening
  • Team building
  • Communication
  • Analytical
  • Processes and procedures
09/2018 to Current
Assistant Director, Office of Advanced Practice Medical College Physicians, Medical College Of Wi City, STATE,
  • Leading all activities related to supporting the Advanced Practice Provider (APP) shared governance infastructure, strategically and operationally ensure the delivery of high quality, cost effective care that supports the existing and emerging APP practices within Froedtert and the Medical College of Wisconsin inpatient and ambulatory patient care services.
  • Establish working relationships with MCW, MCP and Froedtert Hospital leadership promoting interdepartmental liasions and achievement of identified goals of patient care services.
  • Develop Epic Builder skills to participate in EMR optimization for top of license practice and be a member of the Epic Inpatient Council.
  • Assume leadership for APP's in the inpatient and ambulatory environment related to the delineation of APP service specific and special privileges, APP orientation and onboarding.
  • Member of the F/MCW Inpatient Executive Leadership Team
  • Senior leader working on behalf of APP's within the instiiution at large
  • Clinical: Supports clinical serlice line growth and development of APP's in management of patients across a sontinuum of care with an emphasis on the inpatient platform
  • Practice: Identify clinical privileging and competence for inpatient APP Practice. Work through and with medical staff office to determine APP competency and compliance wirh focused peofessional performance evaluation and ongoing professional evaluation.
  • Quality: Works with F&MCW Enterprise Quality to identify indicators and service standards for inpatient and ambulatory APPs
  • Partnership: Servces as a member and leader of administrative and clinical committees in coordination with physician leadership to standardize workflows and transitions of care to maximize provider utilization and maintenance of a culture of safety.
  • Operations: Facilitates leadership in a shared governance council model to identify and address common practice, education and resource needs. Works across MCW and affiliate platforms within the Office of Advanced Practice consultant capacity.
  • Finances: Develop and implement a return on investment model to assess enterprise APP utilization and productivity with the MCW workforce. Collaborate with HR to establish recruitment and retention strategies to maintain APP workforce. Evaluate financial impact of APP practice models to make recommendations to Executive Leadership on how to modify current practice to impact reimbursement and financial success of the organization.
  • Professional Development: Development and Implementation of a professional development and advancement model specific to APP clinicians and developed guiding principles and recommendations for professional advancement and development of APP clinical experts and leaders.
  • Scope of Practice: Identify and surface APP processes and workflows, risks and responsibilities, within specialty scope of practice. Work within the state and federal regulations and laws, within the Medical Staff Bylaws of FH and with the MCW office of legal and compliance, to ensure that credentialed and privileged APPs function within their specialty scope of practice and in accordance with their privileges, and to the fullest extent of their license and training across patient care platforms.
01/2014 to Current
Advanced Practice Provider, Neurosurgery Medical College Of Wisconsin City, STATE,
  • Delivered care for patients in the inpatient, ambulatory and operating room settings.
  • Performed diagnosis, treatment, referral for consultation or specialty services, follow-up care, evening, urgent and on-call Neurosurgical consultation.
  • Patiently explained prescribed procedures and discussed test results with patients and family members.
  • Collaborated with other healthcare professionals to provide comprehensive patient care.
  • Monitored patients with acute Neurosurgical conditions for changes, improvements or need for intervention.
  • Performed physical exams, ordering and evaluating lab test as well as medications.
09/2012 to 12/2014
Ambulatory Manager, Spina Bifida Clinic Children's Hospital Of Wisconsin City, STATE,
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
09/2008 to 09/2012
Charge Registered Nurse, ICU Children's Hospital Of Wisconsin City, STATE,
  • Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Monitored delivery of patient care for entire unit, including implementation of care plans.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Built and maintained excellent rapport with patients and loved ones.
  • Collaborated with physicians and nursing staff to deliver quality care.
Education and Training
Expected in 08/2017
MBA: Business Administration And Management
Cardinal Stritch University - Milwaukee, WI
Expected in 12/2013
Master of Science: Family Nurse Practitioner
Cardinal Stritch University - Milwaukee, WI
Expected in 08/2008
Bachelor of Science: Nursing
Marquette University - Milwaukee, WI

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Resume Overview

School Attended

  • Cardinal Stritch University
  • Cardinal Stritch University
  • Marquette University

Job Titles Held:

  • Assistant Director, Office of Advanced Practice
  • Advanced Practice Provider, Neurosurgery
  • Ambulatory Manager, Spina Bifida Clinic
  • Charge Registered Nurse, ICU


  • MBA
  • Master of Science
  • Bachelor of Science

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