arena operations supervisor resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Detail-oriented Operations Supervisor / Production Manager accomplished in the concert and public assembly industry in Las Vegas. Excels at relationship-building, organization and making sound judgments under pressure and within tight deadlines.

  • Management skills
  • Strong communication skills
  • Team player
  • Adaptable
  • Natural leader
  • Scheduling
  • Creative
  • Thrives under pressure
  • Superb writer
  • Certified NHL Ice Technician


Acted as building rep / production manager for scores of public and private events, including those promoted by LiveNation, AEG Worldwide, and MGM Grand, Inc. over the last 10 years

Developed lasting working and personal relationships with many respected and established promoters and touring production personnel that handle high-profile, gloClairey-known events

Attended NHL and industry-recognized training courses and achieved the rating of Certified Ice Technician

Arena Operations Supervisor, 03/1997 to
Mgm ResortsUs, MA,

Promoted to the position of Arena Operations Supervisor, overseeing the day-to-day needs of a high-profile public and private events center. Responsible for not only house conversion labor, but also in-house stagehand technicians. Also serve as building representative and Production Manager, working with promoters and booking agents to ensure the success of sporting events, concerts, and corporate events within the Grand Garden Arena, which is consistently listed among the top grossing venues nationwide.

Created a program to ensure a National Hockey League - level experience for teams, players, and fans for annual Los Angles Kings exhibition hockey games

Assisted with the implementation and administration of an internet - based scheduling system for arena employees

Successful completion of management courses offered by MGM, including conflict management, proper hiring techniques, progressive discipline management, and achieved Diversity Champion status.

Nominated twice for property-wide supervisor of the quarter award

Arena Conversion Supervisor, 04/1996 to 03/1997
MGM GrandCity, STATE,

Promoted to supervisory position to oversee day-to-day operations of the Grand Garden Arena's conversion staff. Responsibilities included hiring and developing new employees, scheduling labor for all Grand Garden events, and staying within budgetary guidelines by maintaining proper staffing levels and minimizing waste and overtime.

Grand Garden Arena Conversion Technician, 05/1995 to 04/1996
MGM GrandCity, STATE,

Assisted with the setup and strike of all events in the Grand Garden Arena, including major sporting events, concerts, and corporate events

: general education, Expected in
College of the Sequoias - Visalia, CA

General studies coursework immediately after graduating high school

: Business, Expected in
California State University, Northridge - Northridge, CA

Attended courses as a business major until going to full-time employment in 1993.

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Resume Overview

School Attended

  • College of the Sequoias
  • California State University, Northridge

Job Titles Held:

  • Arena Operations Supervisor
  • Arena Conversion Supervisor
  • Grand Garden Arena Conversion Technician


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