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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Telephone Receptionist available to fulfill all the responsibilities of the position with a company in need of an experienced and professional candidate
- Exceptional ability to multitask and focus on the tasks at hand
- Extremely friendly with customers and clients, whether on the phone or in person
- Capable of working independently or with a group
- Proficient on computers and able to type 40+ words per minute
- Professional in appearance and demeanor
- Organized and thorough in all work
- Excellent skills in mathematics
- Operate building switchboard, directing calls to the correct location
- Update and maintain automated answering service
- Provide customer service regarding questions, comments, or concerns
- Greet visitors and assist them in finding the right area
- Call to confirm appointments with customers or clients
- Ensure the cleanliness of the lobby area
- Answered phones to determine the nature of the call
- Answered customer inquiries, took messages, or transferred calls as needed
- Scheduled and confirm appointments
- Contacted customers regarding payments due or changes in account status
- Received sorted and delivered mail to appropriate department
- Sent email newsletters on a weekly basis to everyone in email database
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