Use this professional created Shipping Clerk job description example to gain some inspiration on how to best craft your job description.
In any company that manufactures and ships products, the shipping clerk is a vital part of the process. They are tasked with overseeing and keeping records of all shipping and receiving. They may also update inventory records and compile monthly or weekly reports for management teams. Writing a strong shipping clerk job description is the first step toward hiring talented professionals.
Because shipping clerks are responsible for sorting, organizing, and moving goods from one location to another, they must have excellent administrative and organization skills. Integrity and leadership will help them perform well.
Secondly, communication and interpersonal skills are vital for delegating tasks and conveying vital information quickly, effectively, and accurately.
Shipping Clerk Job Description Template
Shipping and receiving clerks thrive in environments that require them to be detail-oriented multitaskers. You will play an essential role in making sure that some of the biggest and most dynamic companies in the world do business to the best of their abilities. As a shipping and receiving clerk, you are on the front line, making sure that all employees at our company receive deliveries in a timely manner. You also make sure that customers receive the items they ordered in a timely manner, without any mistakes in the delivery. In this way, you will be seen as an important liaison between our business and our clients, making sure that everyone gets what they need quickly and efficiently.
- Receive and process material orders on a daily basis, including accepting deliveries, labeling them and distributing packages and letters internally.
- Coordinate deliveries to customers and clients on a daily basis, including boxing goods, addressing packages, and staying in contact with shipping companies.
- Maintain the company stockroom by cleaning, organizing, and labeling items in storage on a regular basis.
- Keep records of goods that have been shipped and received, preparing regular shipping and receiving reports for supervisors.
- Place merchandise in a warehouse or storage facility by boxing and lifting items as necessary and operating forklifts and pallet jacks for large items.
- Schedule large shipments and coordinate logistics to ensure that there is enough storage space for incoming items and personnel on hand to manage incoming shipments.
- Perform customer service duties as necessary, maintaining good relationships with shipping companies and clients who are receiving goods.
- High school diploma or GED equivalent
- Experience with spreadsheet or database software such as Microsoft Excel
- One to two years’ experience working in a warehouse setting
- At least one year of supervisory experience in a warehouse setting
- Ability to walk or stand for long periods of time