Youth Mentor Team Leader Resume Example
Dynamic professional with 16 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.
Outgoing and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Skilled food service professional offering expertise in order taking, money handling and product promotion. Maintain deep understanding of menu offerings to provide expert recommendations for any desire. Familiar with special dietary requirements such as food allergies and celiac disease.
Self-motivated and dependable, capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering 16 years of experience working in nursing and the food service industry.
Hardworking, with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.
Personable, with more than 15 years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of wine and craft beers. ServeSafe Certified.
Motivated Mentor bringing 7 years of support services experience. Eager to provide both group instruction and personal support in relational area to improve learning and drive personal development.
Reliable Mentor prepared to take on new role focused on developing emotional, social and life skills. Strengths include communication, activity planning and problem solving. Well-versed in working with children and Adults living with various Trauma or Developmental Disabilities.
Compassionate Mentor willing to take on any challenge and offering 7 years of related work experience. Outgoing and kind team player excited to work with people living with Trauma and Developmental Disabilities. Skilled in promoting the development of mental, emotional, physical and relation abilities and helping each person develop to maximum potential.
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- Educated patients on various resources, services and programs to maximize care.
- Maintained thorough and accurate records outlining program operations and participant progress.
- Recommended improved life choices to enhance client outcomes.
- Conferred with Team Leads to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
- Evaluated patient behavior and reported changes to clinical team.
- Partnered with interdisciplinary teams to implement care plans.
- Assisted social workers with building, coordinating and leading programs delivering high-quality relational support.
- Observed safety protocols to minimize accidents and spread of disease.
- Expanded program outreach by delivery talks to the community.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to their needs.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Located housing and other support services for displaced individuals working through relational issues.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Promoted desserts, appetizers and specialty drinks.
- Served average of 30 patrons daily at JJ Twigs restaurant with consistent recommendations for exceptional service.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared salads and appetizers to back up kitchen staff.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Documented patient intake and dietary requirements and assisted with feeding.
- Played games, including educational learning and environmental outings with patients on a daily basis to boost mood, improve memory and provide light entertainment.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Attended to patients continuously checking on needs and maintaining high standards of patient care.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Used mobility devices to carefully and transport patients.
- Cleaned and sterilized mobility and medical equipment to reduce risk of patient infection and contamination.
- Prepared examination and patient rooms for daily medical procedures, checking supply availability and laying out instruments.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Administered daily medications and educated patients and families on correct at-home administration.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Used mobility devices and bedside equipment to carefully and transport patients.
- Provided nursing assistance to residents in Lock down unit and care facility.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented patient intake and dietary requirements and assisted with feeding.
- Provided personal nursing assistance in pre- and post-operative situations.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Documented activities and recorded information in EMR system.
- Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
- Collected specimens, monitored vitals and maximized patient comfort.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- SafeServ Certified: Food Handler
- CPR certification
- Certified Home Health Aide
- CPR certified through American Heart Association
- CMS Certified
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Resume Overview
School Attended
- Morgan County R-1
- Kansas City Kansas Community College
Job Titles Held:
- Youth Mentor Team Leader
- Server
- Medical Aide
- Certified Nursing Assistant
Degrees
- High School Diploma
Some College (No Degree) in Nursing
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