PROFESSIONALSUMMARY Upbeat, knowledgeable, and efficient Member Services Representative equipped to managing positive member interactions and provide exemplary customer service. Promote products and services, answer questions, and seek timely resolutions to satisfy members and maintain high productivity. Excellent communicator with attention to detail and good account management skills. Well-organized and knowledgeable Call Center Representative able to stay calm under pressure, and quickly resolve customer complaints and address issues. Offering skills in call control, and team collaboration. Effortlessly engage customers with good communication skills to boost satisfaction and build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Fluent in Creole
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