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youth care specialist resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Confident team player and proven professional with 10+ years expertise in observing, reporting, surveillance monitoring, data entry, creating access badges per employees and visitors, strong customer service and communication skills, career development opportunities, and strategic partnerships. Providing assurance that all security compliance is enforced and followed. Seeking assignments in a team setting which will provide proven ability to lead and manage staff that supplement company efficiency, along with team productivity.

Skills
  • Abuse identification
  • Policy development
  • Youth interviewing
  • Group and individual sessions
  • Records maintenance
  • Youth supervision
  • Anti-bullying program expert
  • Recordkeeping
  • Culturally-sensitive
  • Behavioral specialist
  • Inmate rights
  • Crisis Prevention Intervention (CPI)
  • Ethical standards of conduct
  • Trained in defensive tactics
  • Strategic planning and organization
  • First aid and CPR certified
  • Visitation guidelines understanding
  • Non-violent intervention
  • Behavioral disorders familiarity
  • Restraint techniques
  • Safety
  • Observation
  • CCTV monitoring
  • Juvenile court procedures
  • Mentorship
  • Report creation
  • Inbound and Outbound Calling
  • Microsoft Office expertise
  • Quality assurance controls
  • Clerical support
  • Firearms expertise
  • Vigilant and watchful
  • Reliability
  • Criminal law understanding
  • Patrolling
  • Premises surveillance
  • English fluency
  • Leadership
  • Team building
  • Customer service
  • Communication
Experience
07/10/2 to Current
Youth Care Specialist Geo Group Inc. Louisville, KY,

• Provided sound and safe environment for youth in the correction center.
• Provided effective youth care services as part of efforts to correct admitted juvenile
delinquents.
• Managed the daily operations of correctional center as per company policies and procedures.

• Conducted guidance and counseling programs to support development of the youth
(Interdisciplinary Treatment Teams).
• Supervised and inspect all facility rooms and recreations to ensure that no youth are not
involved in any illegal activities, hoarding banned items (contraband), harming others and
harming themselves.
• Exceptional skill in unarmed self-defense (MYR) and proper detention and restraining
methods.
• Testified at court proceedings as required.
• Prepared and maintain forms and reports concerning unit inspections and searches.

  • Oversaw daily routines of youth in placement and delivered services related to basic human needs.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Patrolled restricted areas and authorized access for permitted personnel.
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
09/2015 to 07/2017
Hospital Security Officer Per Mar Security Services Bolingbrook, IL,
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Protected company assets against theft or damage by conducting frequent building and grounds patrols.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
  • Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport.
  • Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
  • Guarded restricted areas to prevent unauthorized entry.
12/2012 to 08/2015
Security Receptionist Allied Universal Security Fullerton, CA,
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Gathered, sorted, distributed and sent mail and packages.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
  • Assisted with taking all photographs of and fingerprints.
11/2010 to 08/2012
Security Patrol Officer Securitas Security Services Usa, Inc. Johnson Creek, WI,
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Investigated alarms and disturbances to maintain safety.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Education and Training
Expected in 11/2009
GED:
Ohio Department of Education - Columbus Grove, OH,
GPA:
Expected in
:
Cuyahoga Community College - Cleveland, OH
GPA:
Expected in 05/2021
Certificate: Nursing Assistance
HearttoHeart STNA - Cleveland, OH,
GPA:

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Resume Overview

School Attended

  • Ohio Department of Education
  • Cuyahoga Community College
  • HearttoHeart STNA

Job Titles Held:

  • Youth Care Specialist
  • Hospital Security Officer
  • Security Receptionist
  • Security Patrol Officer

Degrees

  • GED
  • Some College (No Degree)
  • Certificate

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