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water tite roofing resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced sales rep. ,Office manager with over 4 years of experience in customer relations and sales . Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Detail-oriented
  • Customer service
  • Verbal and written communication
  • Excellent work ethic
  • Good listening skills
  • Organization and Time management
  • Good telephone etiquette
  • MS Office
  • Sales
  • Product and Service Sales
  • Exceptional Customer Service
  • Adapt to diverse groups
  • Problem-solving skills
  • Multi-tasking strength
  • Upselling
  • Excellent people skills
  • Team Leadership
  • Organizational skills
  • Contract negotiations
Work History
Water Tite Roofing , 01/2021 to Current
Amanda DuncanCity, STATE,
  • Collaborated with team members to complete customer requests and orders on time.
  • Recorded maintenance information, including test results, material usage and repairs made.
  • Remained highly educated and effective by completing continuous training on pneumatic and digital control systems.
  • Verified products and shipment information to accurately distribute items to customers.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used coordination and planning skills to achieve results according to schedule.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Communicated with customers to understand needs and recommend appropriate solutions.
C&c Construction, 03/2020 to 06/2021
Charels WilliamsCity, STATE,
  • Measured dimensions of finished pieces for conformance to specifications.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Observed all safety regulations on job sites to minimize accidents.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Collected measurements and marked locations as part of project preparations.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Service Adviser , Office Manager , 06/2015 to 06/2018
Tilden Car Care TexasCity, STATE,
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Sourced vendors for special project needs and negotiated contracts.
  • Compared vendor prices and negotiated for optimal savings.
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Fostered close-nit partnerships with customers to uncover and meet specific goals.
  • Trained and mentored new sales representatives.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Helped resolve client problems quickly with superior customer service.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Fostered relationships with customers using account management skills to bolster future sales opportunities.
  • Resolved all issues efficiently and enhanced customer satisfaction ratings.
  • Efficiently solved complex problems that impacted management.
  • Identified client needs, built relationships and overcame objections to drive sales.
Education
Diploma: , Expected in 07/2011
Azle High School - Azle, TX
GPA:
Diploma : Automotive And Applied Science , Expected in 06/2015
Tarrant County College District - Fort Worth, TX
GPA:
  • Dean's List 2013, 2014 ,2015

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Resume Overview

School Attended

  • Azle High School
  • Tarrant County College District

Job Titles Held:

  • Water Tite Roofing
  • C&c Construction
  • Service Adviser , Office Manager

Degrees

  • Diploma
  • Diploma

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